Useful information

We know that moving in and the first few weeks of term can pass by in a whirlwind and important information can sometimes get missed.

Here you'll find most of the information you need, some of which is general and some of which is specific to your year of tenancy.

General information

Halls policies and procedures can be found under the Halls app on UDO (login required).

Your halls Letting Agreement is a legally binding contract which obliges you to pay fees for the length of the contract and abide by the terms and conditions. You can only be released from this contract under the following circumstances:

Withdrawing from your course

If you are withdrawing from your course, you are required to let Student Living know in writing within four weeks of withdrawing, and provide evidence that you are no longer pursuing a course at the University. You can do this by email. The amount you will be charged will depend on the date you have withdrawn from your course. Please see the Costs of withdrawing from your contract section.

Withdrawing on wellbeing grounds

If you wish to be released from your halls contract on wellbeing grounds, you need to speak to your Hall Manager and provide your reasons for requesting a wellbeing release. Your Hall Manager will then refer you to the Halls Wellbeing Co-ordinator, if appropriate, who will assess your reasons for early release and advise you what supporting evidence would be required to consider your withdrawal request.

The length of time you will be charged for is again set out in the Costs of withdrawing from your contract section unless the Student Wellbeing team make a request for an adjustment based on your individual circumstances.

Providing a suitable replacement person (SRP) to take on your Letting Agreement

If you wish to withdraw from your halls contract for any other reason, you need to find a suitable replacement person (SRP) to take on your contractual obligations. This person needs to be a full-time student who is not already living in halls of residence. Student Living will support you with this by adding the room to its vacancy list and advertising through Student Pad. However, we recommend that you also take steps to find a SRP in these circumstances.

If you do want to advertise your room in halls for this purpose, please contact the Student Housing Team, who will support you.

T: +44 (0)1332 594111


Unless a SRP is identified and has made arrangements with Student Living to pay the halls fees, then your Letting Agreement remains a legally binding contract for you and you are liable for the fees on that contract.

Costs of withdrawing from your contract

  • If you withdraw before 31 October, you will be required to pay the halls fees for term 1 (ie until 1 January).
  • If you withdraw between 1 November and 31 January, you will be required to pay halls fees for terms 1 and 2.
  • If you withdraw at any time after the 1 February, you will be required to pay the remainder of the halls fees until the end of your contract with Student Living.
  • You will also be charged an administration fee of £25 and be expected to settle your account, vacate your room and return your keys by 10am on the last day of the four-week notice period, unless a different date is agreed with Student Living.

If a suitable replacement person (SRP) moves in to the accommodation, you may be eligible for a refund where appropriate.

Please note if you are on a 51 week contract , different withdrawal dates apply. Please consult the website for further information. For full details about withdrawing, please refer to section 7 of your Letting Agreement called Your termination rights.


Living in halls in 2020-21