FAQs

Frequently asked questions about our halls of residence

You can apply for a room from November onwards, although most first years begin to apply from January onwards. Only those with a firm offer from Derby (unconditional or conditional) can apply for halls. You need to have accepted your offer from Derby as your first choice. After this allow a few days for us to update our data and then you can apply online. Please remember we allocate rooms on a first come first served basis so, if you have a preference for a hall or room type, apply as early as you can!

Prices range from the cheapest for a standard room to the more expensive for a en suite premium plus room. There are also double en suite rooms in two bedroom apartments at Flamsteed Court, but these are aimed primarily at postgraduate or mature students.

View 2019-20 halls prices

The WiFi in your room is provided by ASK4 and is included in the hall's fees. It's a superfast service and can support up to six devices.

Most of the time your WiFi will work fine, but you can download the ASK4 app to manage your account and access a host of user guides with one click.

Just search "ASK4" in the App Store or Google Play.

If you don't want to use the app, you can still get support:

  • Email for free at support@ask4.com
  • Ring 0114 303 3232
  • Request a call back via text at 09997 800545

Happy browsing!

On top of your fees, you'll need to pay for laundry, food, course materials and your social life. Other things you may require that you'd need to pay for include parking, internet top ups, insurance top ups and TV licence. Remember as a student you’ll get free Unibus transport, so your travel costs should be minimal.

We aim to make our halls as safe as possible. There’s CCTV at every hall, each block is accessible by fob, each flat door locks by itself and each bedroom has a lock too. Security staff are on duty every night and there’s a 24 hour hall mobile number at every hall that you can phone in an emergency. There are also secure bike sheds at most halls which are free to use.

To find out how far the university sites are from each hall, please take a look at our halls pages.

The Unibus is free to all students and staff at the University. Just use your student ID card when boarding the bus.

The Unibus provides a great service for everyone that links all the University of Derby sites, the main halls of residence, Derby city centre, Markeaton Park Park and Ride, Derby train station and supermarkets.

Yes, if you want to bring a TV for gaming that’s fine. However, for viewing TV programmes we recommend you use your PC or laptop – it will give you a better reception than a TV and you will have free access to over 18 Freeview TV and radio channels.

Anyone who watches live TV broadcasts or BBC programmes on iPlayer (live, catch up or on demand) in their room requires a TV licence. It doesn’t matter what device you watch it on. If you don’t have a licence and you do watch TV in your room you risk a fine of up to £1000 plus court costs. More information on how to buy your licence

Yes, you can have a visitor to stay for a maximum of two nights out of any seven. The only exception to this is on the first weekend when people move in as this can interfere with flatmates settling in together.

Before any visitor's stay, you should fill in a Visitor Form online. It is also polite to let your flatmates know if you have someone staying.

Your Hall Manager will email your Unimail account to let you know when there is post to collect. Simply pop into the hall office to collect post at the designated time.

There is so much you can do in Derby, and most of it is just a short walk away from your halls! There are shops, restaurants, bars, clubs, cinemas, a museum and places to visit on days out. Find out more about what Derby has to offer.

There are a lot of shops near to our hall communities including a Sainsbury’s Local and a Co-operative Food. Many of our halls have a large vending machine called ‘The Village Shop’. These machines are open 24 hours a day and have all your essentials in them: milk, bread, biscuits, sanitary products and more. They are all reasonably priced, and they accept cards too! Finally, the Intu shopping centre is just a short walk away.

You can usually only leave halls at certain times for the year, but you may incur costs depending on the situation and how far through your course you are. Find out more about leaving halls part way through your contract.

A lot of people decide they want to change rooms for a number of reasons: room types, locations, flatmates, etc. Find out more information about room swaps here.

If someone's noise is causing you problems, you should contact the member of staff on duty either in person or by ringing the hall mobile. It's best to let them know at the time the noise is actually happening so they can check it out there and then. They will then take steps to stop the noise from happening again.

It's worth remembering that being considerate about noise works both ways. When you're listening to music use headphones to minimise the disturbance for others. Try not to slam doors or shout late at night when you are coming in. Also take extra care to keep noise levels down during key exam and revision periods.

If you would like to stay in halls over the summer, you can live in our summer hall. Find out more about this summer's hall.

We recommend you apply for a summer stay as soon as you know you need to stay during the summer. The closing date for summer applications is early June. If you already live in halls and you want to stay in halls over the summer, even if it is for only one day after your current contract finishes, you will still need to apply online.

You do not need to move out and empty your room for the Christmas and Easter holidays. However, if you are going home for the holidays, it makes sense to take any valuables with you.

You will need to move out at the end of your halls of residence contract. This year, moving out day for most students who are leaving at the end of their 42-week contact is 30 June. The moving out day for students at Flamsteed Court who are on a 44-week contract is 14 July. Please vacate your room by 10am.

We understand there can be times when juggling your budget can leave you with money issues. It’s perfectly normal to have money issues from time to time. Just don’t ignore things - face them head on.

  • Contact the independent advice centre at the Union of Students on +44 (0)1332 591509. They will give you advice and support
  • It’s also best to let the University Finance Department know if you’re having problems with your hall fees. You can phone them on ext 2742 or +44 (0)1332 592742
  • Keep your Hall Manager in the picture too – it’s better all round if you’re up front and honest about your problems
  • Contact our accommodation team if you've got any questions

If you lose your keys, please report it to a member of staff either in person or on the hall mobile. They will replace your keys immediately. However, if after a week, you still haven’t found them, we will charge you for a new set.

One of the most important things you can do when you leave halls is make sure everything is clean and tidy. That way you'll avoid unnecessary charges. Use our moving out checklist to make sure you've done everything you need to.

If someone with a car is coming to help you move out, please be aware there is limited parking at each hall. Speak to your Hall Manager in advance, but it should be OK for them to come and temporarily park in any available space if there is one at the time.

When you move out, make sure you haven't left any of your property in your flat and try to leave your room clean and undamaged.

We'll check everything after you've left against the inventory you completed on arrival. If your room needs any extra cleaning or repairs we will have to charge you for them.

You MUST also make sure that all communal areas are clean and tidy before you leave and you may be charged if there is any damage or cleaning required once you have left. Student Living will base these charges on key return dates. The minimum charge per person is £25.

Student Living is entitled to charge you under the terms outlined in the Letting Agreement. Your Hall Manager will write and let you know if you have incurred any charges.

If you want to, you can live in halls again. Many second and third year students return to halls because they like the convenience, the all-inclusive price and the special offers for returners. Returners usually apply with a group of friends in November, so if you’ve got friends you’d like to move in with in the second year, you can all apply together.

If students want to live in private accommodation in their second and third years, we recommend they apply for properties from DASH (Decent and Safe Homes) approved landlords. Find out more about the DASH scheme.

It's important to know how much money you might have to spend and what you will have to budget for, so here are some of the common items to bear in mind:

  • Rent
  • Gas and electricity
  • Water
  • Food
  • Toiletries

We estimate weekly costs of these basics to be between £165 and £200.

View our breakdown of living costs