Information for current students and staff

Attending university

We have now stopped all face-to-face teaching and moved to delivering all higher education teaching online. 

We continue to follow and review government guidance and we remain working remotely. At this stage, it's uncertain when we'll all be back to the University in person. We’re working hard to continue to support all our students and your interests, even though we can’t be there in person.  

We are making a plan for reopening, which is being developed in line with government advice. We will share this as soon as we can. In light of what we already know, this is unlikely to look the same as our usual offering. We will all need to be flexible and supportive, and adapt as necessary.  If you do have any current concerns, please speak to your College Student Centre or email us at and we will endeavour to support you wherever possible.

We are aware that several students from different countries have been advised to return home by authorities / governments in those countries. If you have been advised to return home or wish to as a result of coronavirus, please ensure you take the following action:

  • If you are on a Tier IV visa please contact the International Student Centre informing them of your intention to return or if you have returned home already
  • If you are not on a Tier IV visa, please contact your College Student Centre informing them of your intention to return or if you have returned home already

The decision to travel is yours to make. However, you may wish to carefully consider the following particularly if the travel is avoidable:

  • If you are booking flights, ensure that you have valid travel insurance in case you need to cancel.
  • If the country you are travelling to becomes an area affected by the coronavirus, you may not be able to return to the UK immediately which may affect your studies.

We recognise that current events and uncertainty may have impacted your ability to prepare for your assessments.

Therefore we are offering all students a seven day calendar extension to the published hand-in date of any assessments due before the end of the academic year. You do not need to request this extension, it will be applied automatically. If, however, you do still require an additional Exceptional Extenuating Circumstances (EECs) on top of this automatic extension, please apply for this in the usual way (see UDo Student Centre tile > Assessments - for guidance).

We do not wish to place any additional burden on the NHS by asking for medical evidence to support EEC claims therefore these will not be required at this time. Recognising that this is a period of disruption across the UK, the University has initiated its procedures in relation to a period of major disruption. This means that assessment boards will apply due consideration to the impact on all affected students who have informed their College Student Centre.

Please see the amendments to the University's Exceptional Extenuating Circumstances (EECs) for further information.

As we are continuing to teach and support students, albeit remotely, we will not be offering tuition fee refunds. We have moved all of our teaching provision and support services to remote delivery and you can continue to access learning materials and assessments. In some cases, you will be able to complete alternative learning and assessment activities to those originally planned, and you will still be able to complete the year. We are ensuring you are fully supported remotely through regular contact with your course team, personal academic tutors and college student centres.

Halls of Residence

Yes, the University is following government guidelines and will continue to provide accommodation for those students who need it. 

Students who notified us before 15 April 2020 that they had left, and have returned their keys (or advised us that they cannot currently return their keys) will not be charged for accommodation fees for the third term, even if they have left belongings in their accommodation.   

We are aware that some students have not been able to leave due to the current restrictions. We would like to reassure the remaining students that you will also be able to be released from your contract following the lifting of government restrictions on movement. To qualify, you will need to have vacated your room and returned your keys within one week of the restrictions being lifted.  Students who do this will only be charged until the day the keys are returned. 

Keys will need to be returned to us in order to qualify for a release. Keys should be clearly labelled with your full name and student number and addressed to your Halls Manager. All keys should be sent back recorded delivery to the following address: Student Living, Darley Bank, 7-11 Brook Street, Derby, DE1 3PFAny student returning keys from May onwards will be charged the third term rent payment up until when the keys arrive. 

If you have been unable to gather your belongings because of government travel restrictions, your belongings will be held in your room until it is safe to collect them. During this time our insurers, Endsleigh will continue to insure your belongings. Once the restrictions are lifted, we ask students to return to Derby within one week to collect their belongings, providing your local travel restrictions allow this. Further information will be sent out in due course. Please DO NOT travel to site before you receive this information as this process will be strictly managed to ensure social distancing can be maintained. 

We recognise that international students may not be able to get back immediately due to international travel restrictions so we will work with you on an individual basis to ensure your belongings are kept safe and secure.  

We understand that this is a worrying time for many of our students. Our Halls Managers are fully contactable through our usual channels, so please get in touch if you require any support. Also, our Wellbeing Team offer support to all students experiencing distress arising from psychological, emotional or mental health issues. They can be contacted on 01332 593000 or 


We have paused all international travel for staff and students. All non-essential business travel across the UK has been stopped until further notice.

What is the University doing about coronavirus?

We have moved to delivering remote learning for all HE subjects and all face-to-face teaching has ceased for the remainder of the current semester.

We are working to establish how we can safely implement a return to campus and continue to deliver a high quality learning experience in the 2020/21 academic year. We expect social distancing measures to be in place for some time, so are planning for various scenarios. All decisions we make will place a clear priority on the health, safety and well-being of our staff and students, and adherence to Government guidelines will be the minimum standard to which we work.

We have been regularly emailing our staff and students with the latest news and advice and will continue to update these Q&A’s with new information as and when we receive it.


We're working with and providing a wide range of support to the NHS, local councils, organisations and communities across the city and county. Learn more about how we're supporting the community

How can I look after myself?

The government has issued information about how coronavirus is spread and how to avoid catching or spreading germs.

The best way to slow the spread of almost any germs, including coronavirus, is to wash your hands regularly and thoroughly, and avoid touching your face.

If you are unwell, carry tissues with you and use them to catch your cough or sneeze - bin the tissue, and wash your hands with soap and water, or use a sanitiser gel.

We understand that the coronavirus outbreak may impact your mental health and wellbeing. Students can find some helpful information and guidance here. Staff can access a confidential and impartial advice service here.

Health and Social Care students currently on work placement

This guidance was last updated on Friday 29 May at 4pm. 

Clinical placements have very effective processes in place to manage patients with coronavirus. Please follow the guidance and policies in your work placement. Students who may be required to deliver clinical care to affected patients should have the necessary skills and knowledge, including infection prevention and control measures needed to work in such environments.  

If you are a healthcare student in a work placement and have any concerns about your ability to provide care to patients affected by COVID-19, please speak with your practice supervisor, practice educator, clinical educator or the Health and Social Care (HSC) College Student Centre placements team by email:

Please follow the government guidelines. If the vulnerable person is shielding, there is specific guidance for others whom they live with.

Ask your practice supervisor / practice educator / clinical educator if the work placement has also issued any additional guidance you can follow too. If you decide to self isolate in order to protect the vulnerable person you live with, it is important that you report this using the placement absences process:

You will be offered individual support and advice around academic and practice learning support, as necessary.

Under the current government guidance, if you come into contact with someone with the virus, you may be asked to self-isolate. It is important that you report this using the placement absences process:   

Email: for all programmes across HSC
Tel: +44(0)1332 592099

You will be offered individual support and advice around academic and practice learning support, as necessary.

Please notify your work placement as soon as possible. Please report the absence to the HSC College Student Centre.

Email: for all programmes across HSC
Tel: +44(0)1332 592099
It is important that you stipulate the reason for your absence.

No, this alone will not result in a failed placement. The University will endeavour to find an alternative placement if at all possible. Where this is not possible, your programme leader will contact you regarding arrangements for making up hours and meeting your standards/competencies as quickly as they can.

We are aware that one of the issues that will cause greatest anxiety, particularly among final year students, is how the COVID-19 outbreak may impact on their ability to undertake the required practice hours.

However, please be reassured that we will be taking a supportive approach to enable the accumulation of practice hours in these circumstances. If you find yourself with a deficit of practice hours, your programme leader will support you on an individual basis to achieve the requirements.

  • If you have reported that you are sick, this will be recorded as sickness absence 
  • If you are self-isolating but are well, this will be recorded as authorised absence 
  • If you are well but have to stay at home for childcare/caring responsibilities, this will be recorded as authorised absence

All students who may be required to deliver clinical care to affected patients must be provided with training and information on any additional infection prevention and control measures needed to work in such environments by the work placement organisation.

This will include the safe donning and removal of personal protective equipment (PPE). Any special protective equipment personal protective equipment (PPE) will be provided by the work placement organisation.

If you are unsure of the local guidance, or have any concerns, please speak with your practice supervisor / clinical educator / practice educator.

As an apprentice you need to meet the requirements of your apprenticeship as well as those set by the University and your employer.

We recognise that during this time of emergency you may need to be redeployed or you may not be able to participate in your apprenticeship in the same was as normal. You can achieve your 20% off the job learning throughout your programme, and government guidance has been that apprenticeships should continue where possible. Therefore, it will be appropriate to take a flexible approach to practice and theory elements of your programme.

If you are not able to continue your apprenticeship at the current time you are able to take a break in learning.

Where these arrangements have been in place, due to current government guidance on non-essential staff entering the workplace, academic staff are unable to visit placement. Personal academic tutors will continue to support you virtually via phone, Skype or email. 

Please contact them with any placement support you may need, except for reporting sickness and absence, which should be reported to the HSC College Student Centre placements team by:

Email: for all programmes across HSC
Tel: +44(0)1332 592099

The self-isolation advice from Public Health England must be followed.

Please ensure that you email the HSC College Student Centre placements team to inform them you will be returning to your placement.

Tel: +44(0)1332 592099

You should also contact the placement when you are recovered to advise them of your planned return. You must also ensure that you check this website and your University emails to familiarise yourself on any relevant updates.

We understand that you may have some anxieties if you have a placement in a healthcare setting and you are pregnant. We would recommend that any student who is pregnant and feels vulnerable should remove themselves from placement. Please report this absence using the sickness and absence process:

Email: for all programmes across HSC
Tel: +44(0)1332 592099

Current information (22 May) from the Royal College of Obstetricians and Gynaecologists emphasises that pregnant women prior to 28 weeks gestation require a risk assessment on working in direct patient-facing roles during the coronavirus pandemic and should avoid caring for patients with suspected or confirmed coronavirus infection.

For pregnant women from 28 weeks gestation, or with underlying health conditions such as heart or lung disease at any gestation, should be recommended to stay at home. You should therefore remove yourself from placement and report the absence using the process above.

For more specific information regarding your particular programme and cohort, please check the University emails sent to you and programme announcements on Blackboard.

Last updated: Friday 29 May 2020 15:54:37

Please report any problems in the first instance to your Halls Manager through the normal channels or by messaging us here.