Information for current students and staff

Attending university

We have now stopped all face-to-face teaching and moved to delivering all higher education teaching off-campus.

From September 2020, we will offer regular on-campus contact time with your lecturers. This will be in small teaching groups. If you are not comfortable returning to campus yet, we will continue to support you remotely and will review this at the end of the autumn term. To manage social distancing, some aspects of your studies will be delivered via off-campus learning.  Lectures for large groups will be delivered online for the first term at least. Our remote teaching is informed by our strong expertise in digital and online learning.

We are planning on starting the new academic year 2020/21 term as scheduled. Activities will start from 21 September, and teaching will begin w/c 28 September for most students. A small number of courses have different start dates (if this applies to you, we will contact you). 

We will offer regular on-campus contact time with your lecturers. This will be in small teaching groups.

If you are not comfortable returning to campus yet, we will continue to support you remotely, and will review this at the end of the autumn term.

To manage social distancing, some aspects of your studies will be delivered via off-campus learning.  Lectures for large groups will be delivered online for the first term at least. Our remote teaching is informed by our strong expertise in digital and online learning which we are renowned for.

We are developing a re-induction programme, supported by the Union of Students. This will enable you to take part in high quality extra-curricular activities. There will be a mix of virtual and physical events so you can choose which to attend.

You will have access to continued dedicated support from our expert staff. Your Personal Academic Tutor and Personal College Advisors will be on hand to help you to settle back into your studies.

A range of campus amenities will be open, and this includes carefully managed access to the library. We will provide you with further details and social distancing measures for these once they are available.

You will continue to have virtual access to our range of student support services, including the International Student Centre, Chaplaincy, Careers and Student Wellbeing.

We are aware that several students from different countries have been advised to return home by authorities / governments in those countries. If you have been advised to return home or wish to as a result of coronavirus, please ensure you take the following action:

  • If you are on a Tier IV visa please contact the International Student Centre informing them of your intention to return or if you have returned home already
  • If you are not on a Tier IV visa, please contact your College Student Centre informing them of your intention to return or if you have returned home already

The decision to travel is yours to make. However, you may wish to carefully consider the following particularly if the travel is avoidable:

  • If you are booking flights, ensure that you have valid travel insurance in case you need to cancel.
  • If the country you are travelling to becomes an area affected by the coronavirus, you may not be able to return to the UK immediately which may affect your studies.

We recognise that current events and uncertainty may have impacted your ability to prepare for your assessments.

Therefore we are offering all students a seven day calendar extension to the published hand-in date of any assessments due before the end of the academic year. You do not need to request this extension, it will be applied automatically. If, however, you do still require an additional Exceptional Extenuating Circumstances (EECs) on top of this automatic extension, please apply for this in the usual way (see UDo Student Centre tile > Assessments - for guidance).

We do not wish to place any additional burden on the NHS by asking for medical evidence to support EEC claims therefore these will not be required at this time. Recognising that this is a period of disruption across the UK, the University has initiated its procedures in relation to a period of major disruption. This means that assessment boards will apply due consideration to the impact on all affected students who have informed their College Student Centre.

Please see the amendments to the University's Exceptional Extenuating Circumstances (EECs) for further information.

As we are continuing to teach and support students, albeit off-campus for the rest of the 2019-20 academic year, we will not be offering tuition fee refunds. We have moved all of our teaching provision and support services to remote delivery and you can continue to access learning materials and assessments. In some cases, you will be able to complete alternative learning and assessment activities to those originally planned, and you will still be able to complete the year. We are ensuring you are fully supported through regular contact with your course team, personal academic tutors and college student centres.

Halls of Residence

Yes, the University is following government guidelines and will continue to provide accommodation for those students who need it. If you want to stay in halls over the summer, find out more information here.

Yes, halls of residence will be open to new and returning students for the new academic year. We’re planning staggered arrivals directly to halls, over a number of days, so we can keep to social distancing guidelines and make sure everyone can move in safely and efficiently. We will communicate the arrangements for this after A Level results day - you can also keep a look out on the halls web pages under Moving In for more details. 


We are allocating halls in the same way as usual, based on student's preferences for which room they would like. We place students together based on their age, whether they want mixed gender or single gender flats and whether they are a new student or a returner. Each flat will be classed as a household and there will be no need to socially distance from your flatmates.

Because so many things are uncertain at this time, we've brought in flexible contracts for halls of residence, so that you won't have to pay for accommodation if you don't end up arriving with us until later because of the pandemic.

Find out more about our flexible contracts here.

Yes, students can live at home and move into halls at any point up until the start of Term 2 and they will only be charged from the date they arrive. We would recommend that students apply for halls as normal and then indicate when they intend to arrive, when they have a clearer idea. We will then adjust their account to reflect this. Obviously if students would rather wait and then apply later in the year they can, and we will allocate them a room in halls based on the availability we have at the time.


Yes, we will be adapting our halls events programme to make sure we still deliver a range of activities to our students in halls. We will deliver a variety of virtual and socially distanced events to students in line with government guidance at the time. These will be completely free or discounted and will be available exclusively for residents living in University owned halls of residence.

We have a comprehensive delivery plan to make sure residents and staff at halls stay safe. Halls staff will be following social distancing guidelines when delivering all services to students, so that you will be reassured when:

  • collecting your post,  
  • having your flat cleaned,  
  • using communal areas or
  • participating in our actual and virtual events programme.   

We also have full plans in place for all eventualities including: 

  • quarantine arrangements 
  • room moves 
  • visitors 
  • a possible second spike  

Everything will be organised to put your safety and wellbeing first and staff will be on hand to provide advice to students about managing the risk of infection.

We are exploring social bubbles within flats to enable us to run social events in halls.

We understand that this is a worrying time for many of our students. Our Halls Managers are fully contactable through our usual channels, so please get in touch if you require any support. Also, our Wellbeing Team offer support to all students experiencing distress arising from psychological, emotional or mental health issues. They can be contacted on 01332 593000 or 


We have paused all international travel for staff and students. All non-essential business travel across the UK has been stopped until further notice.

What is the University doing about coronavirus?

We have moved to delivering off-campus learning for all HE subjects and all face-to-face teaching has ceased for the remainder of the current academic year.

We place a clear priority on the health, safety and well-being of our staff and students, and adherence to Government guidelines will be the minimum standard to which we continue to work.

From September 2020 we will ensure students can have regular on-campus contact time with their lecturers, in small teaching groups. We will have very clear social distancing arrangements in place, in line with government guidance and the highest possible health and safety standards.

We have been regularly emailing our staff and students with the latest news and advice and will continue to update these Q&A’s with new information.


We're working with and providing a wide range of support to the NHS, local councils, organisations and communities across the city and county. Learn more about how we're supporting the community

How can I look after myself?

The government has issued information about how coronavirus is spread and how to avoid catching or spreading germs.

The best way to slow the spread of almost any germs, including coronavirus, is to wash your hands regularly and thoroughly, and avoid touching your face.

If you are unwell, carry tissues with you and use them to catch your cough or sneeze - bin the tissue, and wash your hands with soap and water, or use a sanitiser gel.

We understand that the coronavirus outbreak may impact your mental health and wellbeing. Students can find some helpful information and guidance here. Staff can access a confidential and impartial advice service here.

Health and Social Care students currently on work placement

This guidance was last updated on Friday 29 May at 4pm. 

Clinical placements have very effective processes in place to manage patients with coronavirus. Please follow the guidance and policies in your work placement. Students who may be required to deliver clinical care to affected patients should have the necessary skills and knowledge, including infection prevention and control measures needed to work in such environments.  

If you are a healthcare student in a work placement and have any concerns about your ability to provide care to patients affected by COVID-19, please speak with your practice supervisor, practice educator, clinical educator or the Health and Social Care (HSC) College Student Centre placements team by email:

Please follow the government guidelines. If the vulnerable person is shielding, there is specific guidance for others whom they live with.

Ask your practice supervisor / practice educator / clinical educator if the work placement has also issued any additional guidance you can follow too. If you decide to self isolate in order to protect the vulnerable person you live with, it is important that you report this using the placement absences process:

You will be offered individual support and advice around academic and practice learning support, as necessary.

Under the current government guidance, if you come into contact with someone with the virus, you may be asked to self-isolate. It is important that you report this using the placement absences process:   

Email: for all programmes across HSC
Tel: +44(0)1332 592099

You will be offered individual support and advice around academic and practice learning support, as necessary.

Please notify your work placement as soon as possible. Please report the absence to the HSC College Student Centre.

Email: for all programmes across HSC
Tel: +44(0)1332 592099
It is important that you stipulate the reason for your absence.

No, this alone will not result in a failed placement. The University will endeavour to find an alternative placement if at all possible. Where this is not possible, your programme leader will contact you regarding arrangements for making up hours and meeting your standards/competencies as quickly as they can.

We are aware that one of the issues that will cause greatest anxiety, particularly among final year students, is how the COVID-19 outbreak may impact on their ability to undertake the required practice hours.

However, please be reassured that we will be taking a supportive approach to enable the accumulation of practice hours in these circumstances. If you find yourself with a deficit of practice hours, your programme leader will support you on an individual basis to achieve the requirements.

  • If you have reported that you are sick, this will be recorded as sickness absence 
  • If you are self-isolating but are well, this will be recorded as authorised absence 
  • If you are well but have to stay at home for childcare/caring responsibilities, this will be recorded as authorised absence

All students who may be required to deliver clinical care to affected patients must be provided with training and information on any additional infection prevention and control measures needed to work in such environments by the work placement organisation.

This will include the safe donning and removal of personal protective equipment (PPE). Any special protective equipment personal protective equipment (PPE) will be provided by the work placement organisation.

If you are unsure of the local guidance, or have any concerns, please speak with your practice supervisor / clinical educator / practice educator.

As an apprentice you need to meet the requirements of your apprenticeship as well as those set by the University and your employer.

We recognise that during this time of emergency you may need to be redeployed or you may not be able to participate in your apprenticeship in the same was as normal. You can achieve your 20% off the job learning throughout your programme, and government guidance has been that apprenticeships should continue where possible. Therefore, it will be appropriate to take a flexible approach to practice and theory elements of your programme.

If you are not able to continue your apprenticeship at the current time you are able to take a break in learning.

Where these arrangements have been in place, due to current government guidance on non-essential staff entering the workplace, academic staff are unable to visit placement. Personal academic tutors will continue to support you virtually via phone, Skype or email. 

Please contact them with any placement support you may need, except for reporting sickness and absence, which should be reported to the HSC College Student Centre placements team by:

Email: for all programmes across HSC
Tel: +44(0)1332 592099

The self-isolation advice from Public Health England must be followed.

Please ensure that you email the HSC College Student Centre placements team to inform them you will be returning to your placement.

Tel: +44(0)1332 592099

You should also contact the placement when you are recovered to advise them of your planned return. You must also ensure that you check this website and your University emails to familiarise yourself on any relevant updates.

We understand that you may have some anxieties if you have a placement in a healthcare setting and you are pregnant. We would recommend that any student who is pregnant and feels vulnerable should remove themselves from placement. Please report this absence using the sickness and absence process:

Email: for all programmes across HSC
Tel: +44(0)1332 592099

Current information (22 May) from the Royal College of Obstetricians and Gynaecologists emphasises that pregnant women prior to 28 weeks gestation require a risk assessment on working in direct patient-facing roles during the coronavirus pandemic and should avoid caring for patients with suspected or confirmed coronavirus infection.

For pregnant women from 28 weeks gestation, or with underlying health conditions such as heart or lung disease at any gestation, should be recommended to stay at home. You should therefore remove yourself from placement and report the absence using the process above.

For more specific information regarding your particular programme and cohort, please check the University emails sent to you and programme announcements on Blackboard.

Please report any problems in the first instance to your Halls Manager through the normal channels or by messaging us here.  

Last updated: Thursday 16 July 2020 12:50:33