Non-Medical Helper (NMH) Support

Our non-medical helper (NMH) provision is provided by a team of highly skilled, qualified and registered professionals who are experienced at providing specialist support to students.

Our key focus is the academic experience and achievement of students, which is ensured through a comprehensive quality assurance framework.

The information for each NMH provider is held in a consistent format, in accordance with Student Finance England's NMH bandings introduced in 2014.

Please note, we are currently at capacity for the following NMH support for the 2023/24 academic year: 

This will be reviewed regularly and includes:

We anticipate that we will be offering NMH in-house support for the 2024/25 academic year.

Band 1 - Support Assistants

Role Standard rate (in-person)
Sighted Guide £23.83
Practical Support Assistant £23.83
Library Support Assistant  £23.83
Reader £23.83
Scribe £23.83
Workshop/Laboratory Assistant £23.83
Proof-reader/Text Checker £23.83

Band 2 - Enhanced Support Assistants

Role Standard rate (in-person)
Notetaker £28.48
Study Assistant £28.48
Examination Support Worker £28.48

Band 3 - Specialist Enabling Support

Role Standard rate (in-person)
Specialist Notetaker for Deaf/Hard of Hearing students - includes electronic note-taking £40.00
Specialist Notetaker for Visually Impaired (VI) students - including Braille £40.00

Band 4 - Specialist Access and Learning Facilitators

*Band 4 roles can be delivered remotely e.g. via video call - FaceTime, Skype or similar. The remote delivery rate is the same as the standard rate of £59.00

Role Standard rate (in-person) 
Specialist Mentor - Mental Health Difficulties (MH) £59.00
Specialist Mentor - Autism Spectrum Conditions (ASC) £59.00
Specialist one-to-one Study Skills and Strategy Support - Specific Learning Difficulties (SpLD) £59.00
Specialist one-to-one Study Skills and Strategy Support - Autism Spectrum Conditions (ASC) £59.00

Related links