Student Wellbeing Support

What we can help with ...

There is a clear link between your wellbeing and academic success. To help you make the most of your time at University, our experienced wellbeing team provide confidential support to all students, as well as applicants.

The Wellbeing Service can offer advice and guidance on a range of topics:

Contact us

If you need some support, advice or would like to arrange an appointment, there are a couple of ways to get in touch:

If you’re a current student, please complete this online form

If you’re a prospective student, please complete this online form

Alternatively, you can call the Student Wellbeing Centre team on 01332 593000 or drop us an email student and we'll get back to you within five working days.

Term Time:

Student Services have been working together to offer the help you need whilst on campus. We have an on-campus contact point for face-to-face support or queries. You will be able to find us in B001 at our Kedleston Road Site at our below opening hours:

9am-4.30pm, Monday to Thursday

9am-4pm, Friday 

Term time opening hours for Academic Year 2022/23 are for the following dates:

19 September 2022 to 16 December 2022

30 January 2023 to 31 March 2023

17 April 2023 to 2 June 2023

Outside term time office hours:

Outside term time our Student Service team continues to offer our support via Telephone (01332593000), Email ( or our appointment request form (above) between the below opening times:

9am-4.30pm, Monday to Thursday

9am-4pm, Friday 

Outside term time opening hours for Academic Year 2022/23 are for the following dates:

19 December 2022 to 27 January 2023

3 April 2023 to 14 April 2023

5 June 2023 onwards

Out of Hours

Out of these hours, you can get support from the Samaritans on 116 123 at any time, 24/7. For text message support, text STUDENT to 85258. Or, if you wish to report an incident or need assistance whilst on site please call Security on 01332 597777.

For further help and support out of hours, please see our out-of-hours support page.

There are other support services available within the University. For more information visit our student support pages.

Student life this September

Wondering what student life will be like in September? We've got just the thing. Hear from our Student Wellbeing team on what you've got to look forward to as a University of Derby student

Student life this September

View student life this September - student wellbeing video transcript and audio description

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Top tips for improving your wellbeing

Whether it's having trouble sleeping, not being able to focus properly, or dealing with stress, we hope our short tips will remind you to look after yourself and tackle each problem gradually to find solution.

Read our tips for improving your wellbeingRead our tips for improving your wellbeing
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Our student wellbeing, confidentiality and information sharing policy

Discover how your student records are held, what it means to consent to share and how to access your information.

Find out more about our student wellbeing policy Find out more about our student wellbeing policy