Understanding the surveys

Each year, we carry out a range of surveys to find out about your experiences whilst studying with us. This year the dates for the surveys are between 28 January and the 30 April.

The surveys give you a powerful voice to help shape our institution and let us know how we're doing, where to make improvements based on what you’ve told us, and where to celebrate our achievements. Want to know what impact student voice has already had at the university? Have a look here.

Below you can find out more about the range of surveys we conduct and how you can get involved.

What are the surveys, and why are there different ones?

We run a range of surveys tailored to different years of study and modes of learning, so that we can ask the right questions for your experience. Some of the surveys are run nationally by external companies, and some are internal and only for University of Derby students. The surveys aim to hear about your entire experience with us up to now, so please ensure you think about your whole student journey at the University of Derby when you complete your survey.

When you put your student ID number into the feedback surveys page, you’ll be directed to the survey that’s correct for you. The surveys we run are as follows:

How do I complete the survey?

All you need to do is go to feedback surveys page and pop in your student ID number to open your survey window. We ask for your student ID number to make sure you get the right survey popping up, and it is then wiped so everything you write is anonymous.

Please note that only your first survey completion will be recorded. If there is anything else you want to tell us after you’ve completed the survey (or at any point during the year), you can email us at feedback@derby.ac.uk

If you’re eligible for National Student Survey (NSS), you’ll be asked to choose the institution, so type in University of Derby and then click the arrows to continue. At this point, Ipsos MORI will ask for further information so they know it is you completing it. This information is held by Ipsos MORI and also means they’ll stop contacting you (as mentioned above) once you’ve completed it. You can view further information about the Ipsos MORI privacy statement and their Student Q&As on their website. 

What’s in it for me?

Your student voice is so important, and we’re really grateful for the time you take to tell us about your experience. As a ‘thank you’ for filling in a survey every student on campus who completes a survey will get a £2 drinks voucher that can be claimed at every site. You’ll also be entered into a prize draw to win £250 cash. This is drawn twice for each survey during the survey period (once in February and once in April).

We’ve also been working with your Union of Students (Students’ Union) to coordinate a charity donation per programme for the National Student Survey (NSS). For programme cohorts that achieve a response rate of 80% or above, a donation will be given on behalf of the programme to one of the RAG charities identified by the Union.