Frequently Asked Questions: An A to Z guide

Please note, our Buxton Awards Ceremony due to be held on Tuesday 7 December 2021 at the Dome in Buxton has been postponed to Wednesday 27 April 2022.

Accommodation

There are plenty of hotels and guest houses in the area if you wish to stay overnight - we recommend you book well in advance. For more information contact Buxton Tourist Information Centre or give them a call on 01298 25106.

Additional tickets

Each student is allocated up to two guest tickets to purchase. You can register an interest in additional tickets when you respond to your invitation - simply ensure that you enter the number of tickets you're interested in purchasing in the box on the ticket ordering form. We strongly recommend that you don't pay for travel and accommodation for people that you have not secured tickets for. We won't admit anyone without a ticket to the ceremony or the church.

If you've registered an interest in extra tickets you'll be contacted by email to advise you of any availability we may have once the ticket deadline has passed. 

Alumni

Keep connected with the University after you graduate through your Alumni Relations team. Register to receive our seasonal newsletter which will keep you up to date with the latest news and events at Derby. Plus you’ll receive inspiring career opportunities and information.

Careers

Our Careers and Employment Service gives recent graduates free careers advice and help with interview techniques, CV writing and completion of application forms. This is available for all University of Derby graduates for up to three years after completion of their studies.

Children

We suggest that small children don't attend the ceremony as it's a formal occasion and they can become restless. If you're bringing a child, you'll need a guest ticket for those aged three and over. Children under three can be accommodated on an adult's knee. There are no concessionary tickets available.

Church service

On the afternoon of the ceremony, a non-denominational service of thanksgiving is held at St John's Church. This is an opportunity to reflect on, and give thanks for your time at the University.

Please note: We make no assumption that you or your guests wish to attend this service. You need to book tickets for this event when you place your order for your Award Ceremony tickets. Tickets are free of charge, however, space in the church is limited and so tickets are issued on a first-come-first-served basis.

Commemorative items

A range of commemorative items will be available for sale before and after the ceremony.

Commemorative programme

We produce a programme for the day which includes the names of all the 2021 graduands.

Graduands can request that their name be withheld from these items by emailing us by the ticket deadline at buxtongraduation@derby.ac.uk.

Contact us

You can contact the Buxton Awards Ceremony team at buxtongraduation@derby.ac.uk.

Disabilities

If you or your guests have any special needs or disabilities we will endeavour to make arrangements to accommodate them. We can arrange on-campus car parking for blue badge holders. Please email us at buxtongraduation@derby.ac.uk to discuss any requirements you or your guests may have.

Dress code

We request that you and your guests dress smartly. It is suggested that graduands wear a front buttoning blouse, shirt or jacket, in order that the hood of the gown can be easily attached. The gowns are predominantly black and trimmed in light blue and red.

DVD and Web streaming

On the day we will be streaming the ceremony live via our website. 

Gowns

Wearing a gown is not compulsory however most graduands do decide to hire academic dress as they feel it adds to the sense of occasion. These items are available to hire from Ede and Ravenscroft. Please ensure you have your head circumference, chest and height measurements available when you place an order. In addition, you'll need to supply them with your student number and they'll ensure that you are allocated the correct gown for the level of your award (eg. BA (Hons) Hospitality Management or MA Tourism).

Online orders benefit from an automatic discount applied at the point of purchase. You can hire on the day but will be charged a premium price for this.

Order your gown

Invitations

Your invitation will be sent in the week commencing 1 November 2021 to your Unimail and any other active email address we have on record for you, so please make sure we have your up to date email address. Please check your spam folder if you've not received your invitation.

You'll receive full information about the ceremony and how to obtain tickets. Please ensure you read your invitation carefully and click on the links for additional information.

You'll need to respond to your invitation and order your tickets by ticket deadline.

If you are unable to attend please let us know and ensure you update your mailing address, so we can post your certificate to you after the ceremonies have taken place.

Parking/Location

The postcode of the Dome is SK17 6RY. Roadside and metered parking is available close to the Dome. We can arrange on-campus parking for registered blue badge holders. Please let us know when you book your tickets if you need this facility, you can contact us by email at buxtongraduation@derby.ac.uk.

Photographs

Photographs can be pre-ordered from the Ede & Ravenscroft website. You can also order on the day of the ceremony. Ede and Ravenscroft photography studios will be located within the Dome. The studios are open before the ceremony commences and will open again after the ceremony has concluded. Additional people can be admitted to the Dome at the conclusion of the ceremony for the purpose of allowing group photographs to be taken.

Please note, if you have pre-ordered the photographs you need to print off your photography order card, which will have been emailed to you and bring this with you on the day.

If you have any queries please contact Ede & Ravenscroft directly on 01223 861854.

Postponement

In the unlikely event that the ceremony has to be cancelled for any reason, we will update our website as soon as possible.

If the ceremony is cancelled we will notify you of the reserved date for the ceremony.

Press Office

Our press office is on the lookout for interesting news stories that involve student research and academic success. If you’d like to tell the Press Office at the university about your final year work contact them on 01332 592032 or email pressoffice@derby.ac.uk – you could be our next media star!

Registration

Graduands need to register with us when they arrive at the Dome on the day. This process ensures that graduands names are announced when they cross the stage and they occupy their allocated seat to reflect the order of presentation.

Refreshments

Tea and coffee will be served when you arrive at the Devonshire Campus, between 9.45-11,15am. 

Seating

Graduands are seated separately to guests.

Graduands will be allocated a seat number and row when they register. This seat will reflect the order of presentation of graduands. Our ushers (wearing maroon gowns) will help you find your correct seat.

Guest seating is unreserved.

Tickets

Graduands tickets are free of charge. Guest ticket allocation is two per graduand these are priced at £15.00 each. Church Service tickets are free of charge but do need to be booked.

When you make a purchase an automatic confirmation of your payment will be emailed to the email address that you have entered on the ticket order form.

Extra tickets - please note: We strongly advise against making travel arrangements for guests on the assumption that extra tickets will be available, we are not anticipating we'll be able to supply ANY additional tickets. There is no admittance to the ceremony or church without a ticket. Please see the Additional Ticket section at the top of this page for further information.

If you have a UK address your tickets will be posted to you in late November.

If you are an overseas student and have an overseas mailing address your tickets will be available for you to collect on the day at the door.

We are unable to refund purchased tickets after 22 November 2021.

Please ensure you refer to our terms and conditions BEFORE placing an order.

For guidance on how to order your tickets refer to how to order your tickets.

Timings

Please see the on the day guide for details. You don't have to arrive when the doors of the Dome open but please allow sufficient time for your journey, registration and for collection of your gown and formal photographs.

If you arrive late please ensure that you report to a registration desk as soon as you can.