How to order your gown and photographs

We recommend you order your gown online through Ede and Ravenscroft or an alternative supplier that provides University regulation Compliant academic dress.

You can also order on the day although be aware this will increase queuing time.

You can pay by credit or debit card and you will receive your confirmation and order number all in one simple transaction. Before you visit the site make sure you measure your head circumference, chest and height and have your credit/debit card details available.

Please note: Only order your gowns if you have received an invitation to buy your tickets via UDo. 

  1. To place your order visit the Ede and Ravenscroft website. Please note: if you order online you will receive a £5 discount
  2. Click on 'Hire a Gown' and the screen will ask you to search for your institution. You will need to type Derby then click on Find. Use the drop-down arrow in the right corner of the box to locate Derby University
  3. A further screen will ask you to enter your Student ID Details. ID is your nine-digit student number. You'll be required to enter your Surname and an email address too. Please note if your student number starts with 0 or 00 you'll need to omit these from the ID number you enter. The system will identify you from your student ID and confirm the ceremony date and time. It will know the level of award you are attending for (undergraduate, masters etc.) and ensure a correct gown is hired to you
  4. Simply follow the on-screen step-by-step instructions to complete your order
  5. Print out your order confirmation and take it with you on the day to collect your outfit

If you do not have access to a computer, please telephone our in-house Call Centre on +44 (0)1223 861854 between 9.00 am to 5.00 pm, Monday to Friday. Calls may be recorded for staff training. Facilities for the deaf and hard of hearing or those with speech impairment are available using your textphone - dial 1800101 1223861854 to access the RNID typetalk system.

Important: You will not receive the online hire discount if you order through the call centre, by post, or on the day.

We cannot always guarantee an order if you leave your booking later than 21 days before your ceremony, please check Ede and Ravenscroft website or ring the call centre to check if we can accept your booking.

You will need to order your gown before your award has been confirmed. However, if you are not awarded and not eligible to attend the ceremonies in July then you will need to log back into the online system where you ordered your gown to request a refund for your hire payment, provided that they receive your claim for refund seven full days before the date of your ceremony.

You can cancel your order online using the 'Review/Amend/Cancel' option or by emailing

Please remember to bring your confirmation slips on the day.

Photographs may be ordered in advance from Ede & Ravenscroft at the same time as ordering your gown or any time after this. You can also order on the day although be aware this will increase queuing time.

On the days of the ceremonies, photographers will be located at the Pride Park stadium, and will be open prior to your ceremony. Prize photography, and photography for graduates and guests with mobility concerns, is available on request at the arena, please email

If you would like a group photograph of up to six people, please ask for details of this service on the day. The photography studio will be closed at 6.30pm at Pride Park Stadium.

All enquiries should be made directly to Ede & Ravenscroft on +44 (0)1223 861854 or email

Please remember to bring a printed copy of your confirmation slip with you on the day.

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