Parents' and Carers' Guide to Clearing

How to prepare for Clearing

Clearing gives you the opportunity to find a place or make a change. Helen, Head of Admissions, shares her top tips to help you succeed in Clearing. 

Video on Top Tips for Clearing

View Top Tips for Clearing video transcript

Why apply through Clearing?

There are various reasons why your young person might be looking for a university place through Clearing:

Whatever the reason, Clearing is a way to reset and take a positive step forward.

How can you help?

Your dependant is likely to look to you for support and advice. Here are some ways you can help.

Before Results Day

Plan ahead. If your young person thinks they might need to use Clearing, encourage them to do their research and decide which universities they want to approach.

Make sure they know the course they want to study and check if it's available through Clearing. You can do this via the UCAS website or on individual university websites. Encourage them to keep checking back as course availability will be regularly updated.

They can contact us now on +44 (0)1332 592024 or through our webpage. We may be able to make them an offer ahead of Results Day.

On Results Day

Don't panic. It might be tempting to think that you need to take action quickly, but it's important to stay calm. Your young person will need you to offer reassurance and guidance, particularly if their results aren't what they expected.

Help them get organised. If they're contacting universities, make sure they know the name of the course they want to apply for. It helps if they have their UCAS number to hand, along with details of any results, including their GCSEs or equivalent, as they will be asked for these. A pen and paper can be handy too.

Be supportive but don't take over. Encourage them to make the phone call themselves. You might be able to act as their representative, with their consent, but they should be prepared to speak to staff about their application if possible. If they're not comfortable on the phone there might be other options, such as an online chat function. Thursday 15 August is Results Day, and our Clearing hotline will be back open from 7am. Encourage your young person to call us on +44 (0)1332 592024, or contact us on social media. 

Once they have an offer

Again, don't rush things. If they haven't been to the university before, check if there's an opportunity to visit to make sure it's for them. Our Clearing Open House events are a great chance to come and say hello, have a look around and meet some of our staff and students. You'll also be able to see the accommodation available.

Once they have had an offer and have decided that they want to accept it, they will need to log on to UCAS Track. They can do this after 3pm on Results Day. They will need to click on Add Clearing Choice and fill in the details for the university and course they would like to accept. The university will need to confirm this, and then their place will be guaranteed.

Find out more about applying through UCAS


Once they have their place, make sure they have sorted their student finance. If they've already applied for this, they just need to update the university and course details. This needs to be up to date before they start to make sure they get their loan. If they haven't already applied for finance, encourage them to do so as soon as possible.

Find out more about undergraduate fees and finance


The other big thing to sort out now is accommodation. We can guarantee all first year students a room in our award-winning halls.

Find out more about applying for accommodation through Clearing