Reskill and Recover

If you work for a small to medium enterprise in Derbyshire or Nottinghamshire you could benefit from this brand-new, fully funded program focused on business skill, productivity and growth.

European Union Social Fund in Partnership with the Department for work and pensions

Reskill and Recover is a fully-funded initiative, meaning it is offered without any cost to your organisation. This is possible thanks to funding from the European Social Fund and our delivery partners, which include the University of Derby, Nottingham Trent University, Derby College, Nottingham College, East Midlands Chamber of Commerce, Enable, and the Workers’ Educational Association.

The programme aims to help businesses return to growth and increase their productivity following the challenges of the past two years.

Who is Reskill and Recover for?

Reskill and recover is for anyone wishing to improve their business and productivity.

What will I learn?

Are you confident you understand the key areas of your business and that each area is designed to help your company thrive and grow?

The Business Model Canvas is a template that helps businesses to describe, design and analyze the nine key areas of their business. The Reskill and Recover program has been designed around this template to guide people through its key principles and deep diving into some of the areas that businesses find most challenging.

How will I learn?

All the modules in the program are stand-alone and participants can choose the areas they’d like to focus on and will gain a Certificate of Completion for each module completed.

Participants also have the opportunity to take an accredited route by completing specific modules to gain a level 4 accreditation from the University

Unit 1

ModuleModule short descriptionSession time
Design a better business with the business model canvas In this unit you'll get to grips with the business model canvas and how to explore your business value proposition. 9:15am - 12:45pm

Unit 2

ModuleModule short descriptionSession time
Customer Relationships  Explore customer value and how customer satisfaction will impact on business performance. 9:15am - 3:00pm
Digital Marketing Discover the ever changing digital landscapes and the tools to leverage for your business. 9:15am - 3:00pm

Unit 3

ModuleModule short descriptionSession time
Project Management Develop practical skills to manage projects and uncertainty. 9:15am - 3:00pm
Workplace Wellness Explore the key principles to developing positive wellbeing culture within the workplace. 9:15am - 3:00pm

Unit 4

ModuleModule short descriptionSession time
Responsible finance Develop understanding of responsible financial management, allowing you to plan and manage cash flow for the future. 9:15am - 12:45pm
Sustainability Strengthen your understanding of sustainability, and how it benefits business, society, and individuals. As well as the environment. 9:15am - 12:45pm

Unit 5

Science, Technology, Engineering and Mathematics Courses (STEM Courses)

ModuleModule short descriptionSession time
Understanding Your Business Data better understand the data you have available in your business to support your decisions. 9:15am - 12:45 am
Make Business Predictions With Data Predictive modeling is a technique using your data to predict and forecast likely future outcomes for your business. 9:15am - 12:45am

Further information about the units and what you'll learn

Design a better business with the business model canvas

In this unit you’ll get to grips with the template and explore in more depth the concept at the heart of the model, your business Value Proposition.

Every day businesses set out to create products to improve their customer lives, however 72% of product and service innovations fail to deliver on expectations. This means that customers don’t care about seven out of ten new ideas brought to market. But, it doesn’t have to be this way, if you understand your business’ value proposition.

Value proposition refers to the product or service a company intends to offer to its customers to meet their needs. It is unique to an organization as it sets it apart from its competitors. Great value propositions align a business' products and services targeting their specific customers' jobs to be done, pains to be overcome and gains to be made.

Join us for this unit and come away confident your current or new products and services are really meeting your customers' needs.

Customer Relationships

The more you appreciate customer value, the better customer satisfaction and performance will be. This leads to more profit and a higher market share and of course, more loyal customers that will help your business thrive.

In this unit you’ll cover:
Valuing customers as investments

  • Lifetime value of customers
  • Cost of acquisition vs retention
  • Strategies to increase the value of customers

Creating a customer-centric business

  • The importance of customer insight
  • Customer relationship management
  • Customer experience management

Delivering customer value add

  • Defining a value proposition
  • The value proposition framework
  • Isolating customer pain and gain points

Digital Marketing

There are lots of channels or touchpoints through which you interact with your customers. Today more than ever, digital channels are becoming an increasingly important part of how you interact with customers and deliver value.

In this unit you’ll cover:

What is digital marketing?

  • Leverage digital channels such as search engines, social media, email, and websites to connect with current and prospective customers

Creating a digital marketing strategy

  • Planning and establishing an internet presence through online channels such as organic search, social media, paid ads, and other web-based mediums such as your website
  • Goal setting for your online activity

LinkedIn Masterclass

  • Enhancing your personal business profile and growing and managing your contacts
  • Sharing valuable content, increasing engagement and generating leads

Project Management

This unit is designed for people who need the practical skills to manage projects as part of their day job.


  • What is project management, who can use it, and application to small projects
  • The project life-cycle, and key techniques and tools
  • The importance of linking your project to the organization’s strategic direction

Project Initiation

  • Identifying and analyzing the project stakeholders
  • Agreeing on the ultimate project objective and benefit
  • Documenting the project business case
  • Kicking off the project

Project Planning

  • Identifying the detailed project requirements behind the objective
  • Documenting the project scope, and everything the team will have to do
  • Best practices for estimating the project resources and budget
  • Building a reliable project schedule laid out across the calendar
  • Proactively identifying the schedule and budget needed to deal with project risks
  • Finalizing the project plan and briefing management to ensure expectations are properly set

Project Execution

  • Assembling the best project team for the job
  • The importance of team delegation and motivation

Project Implementation and Control

  • How to manage scope to ensure you don’t miss anything
  • How to manage schedule to keep your project on track
  • How to manage cost to keep your project within budget
  • How to deal with surprises
  • How to constructively brief management on progress and request assistance when needed

Project Closing

  • Closing contracts and delivering the project result
  • The best ways to gather project lessons learned to ensure continual organizational improvement
  • Preparing a concise and complete final project report for the stakeholders

Workplace Wellness

Right now, 1 in 6 employees is dealing with anxiety, stress, depression and this can stop them performing at their best (MIND, Introduction to mentally healthy workplaces).

Equally important are the positive business reasons for supporting staff mental health. The world of work is changing, with employee engagement, flexible working, resilience, and talent management now common currency. Positively managing mental health underpins these approaches and can reap rewards in terms of staff morale, productivity, and loyalty (People Manager’s Guide to Mental Health, Sept 2018, CIPD).

Smart employers know that organisations are only as strong as their people – they depend on having a healthy and productive workforce. They also know that people perform better when they feel able to put everything into their job and when they are confident, motivated, and completely focused on doing that.

This course will introduce you to the key principles to achieve a positive wellbeing culture in your workplace.

Over 2 days you will explore:

  • The benefits of a healthy workplace culture and resilient teams
  • The impact of stigma on mental health
  • Top tips for developing an effective health and wellbeing strategy
  • How to start a conversation around mental health
  • Resources and tools that will support you when having conversations with staff
  • Ongoing support methods for staff that either remain in work or need to take time off
  • Strategies for keeping mental health on the agenda
  • Tools you can use for your own mental health and wellbeing

Responsible Finance

Financial management helps a business to determine what money to spend, where to spend it and when it should be spent. It also gives an overall view of the financial status of the business, helping to determine business strategy and direction.

In this unit you’ll cover:

  • An introduction to financial management and consider the difference between financial accounting and management accounting, key financial statements and understand how to make sense of them
  • Discover the difference between maximising profit and building wealth/value in an organisation - how to be responsible
  • Explore pricing strategies and how we must understand our cost base and how costs behave to ensure that we maintain profitability and sustain our operation
  • Examine the importance of cash flow management. We will consider the use of financial ratios to see how the financial statements can be pulled together to provide insights into our performance that are otherwise less visible to us
  • Look at the importance of developing our understanding of problem solving, cause and effect analysis and the fusion of financial and non-financial information
  • Review a number of strategic management accounting techniques that pull together all the threads that will drive the opportunity to help with making our businesses sustainable and profitable


Sustainability in business isn’t just good for the environment or society at large — it’s also good for the business itself. It’s becoming critical for companies to address the gap between knowing and doing by embracing sustainable business practices.

  • Why sustainability is good for business, and the importance of good leadership in achieving change
  • The role of business and civil society in shaping a zero-carbon economy
  • Implementing business models and processes for sourcing, producing, and consuming sustainably
  • The role of innovative design, planning, and technology in facilitating sustainable business
  • How to effectively communicate sustainability strategies and goals to internal and external stakeholders
  • Learn how to be an effective change agent, overcome barriers to change, obtain networking support, and create a personalised sustainability action plan

STEM Courses

Understanding the data in your business can help companies predict trends, identify opportunities and stay ahead of their competition by providing them with insights into consumer behavior or market conditions before they actually happen.

Understanding Your Business Data

Finding and presenting data insights through Exploratory data analysis.

This course will help you to better understand the data you have available in your business and present it in a way that’s clear, easy to understand to will help you and your business make better decisions moving forward.

In this unit you’ll cover:

  • What is Exploratory Data Analysis (EDA) and how is it useful to small business
  • Presenting your data for colleagues and stakeholders
  • Interactive graphs in python and dashboard.
  • Data analytics on a Gmail mailbox inbox
  • EDA hands on practice using Spotify

Make Business Predictions With Data

Predictive analysis by modelling data with Machine Learning.

Predictive modeling is a technique using your data to predict and forecast likely future outcomes for your business with the aid of historical and existing data.

How much does it cost?

As this programme is a fully-funded initiative, there is no cost to your organisation, and you can enrol as many team members as you like.

Am I eligible?

This brand-new programme is available to employees in all eligible small and medium enterprises across Derbyshire and Nottinghamshire (D2N2 region) from start-ups to those more established and looking to up-skill their workforce. Alternatively, you could be self-employed and registered as a sole trader within the D2N2 region.

The Reskill and Recover project is part-funded by the European Social Fund (ESF).

When does it start?

Units will take place over two days. Dates available to book are:

Project Management

  • Session one, 17 August and session two, 24 August
  • Session one, 2 November and session two, 9 November

Digital Marketing

  • Session one, 30 August and session two, 31 August
  • Session one, 10 October and session two, 17 October
  • Session one, 28 November and session two, 5 December

Customer Relations

  • Session one, 8 November and session two, 15 November


  • Session one, 27 September and session two, 4 October

Understanding Your Business Data

  • Session 1, 20 September, 9.15am-12.45pm and session 2, 21 September, 9.15am-12.45pm

Responsible Finance

  • Session one, 3 October and session two, 10 October
  • Session one, 14 November and session two, 21 November

Workplace wellness

  • Session one, 12 October and session two, 19 October

Design a better business with the business model canvas

  • Session one, 9 November and session two, 16 November

Make Business Predictions With Data

Session 1, 29 November, and session 2, 30 November

Register your interest in the Reskill and Recover programme

Register your interest

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