Student Feedback Survey accessibility statement

Using this website

The Student Feedback Survey website is run by the University of Derby. We want as many people as possible to be able to use the site and are committed to ensuring digital accessibility for people with disabilities. For example, that means you should be able to: 

• Zoom in up to 200% without the text spilling off the screen 
• Navigate most of the website using just a keyboard 
• 'Skip to main content' using tab on your keyboard 

AbilityNet has advice on making your device easier to use if you have a disability. AbilityNet is a UK charity that exists to change the lives of disabled people by helping them to use digital technology at work, at home or in education.

Measures to support accessibility 

We are using the following measures to ensure accessibility of the University of Derby website: 

• We include accessibility within our internal policies 
• We assign clear accessibility targets and responsibilities 
• We employ formal accessibility quality assurance methods  

How accessible is our website? 

There are no known issues we are currently aware of.  

What to do if you can't access parts of this website or have a complaint 

We’re always looking to improve the accessibility of this website.  

If you have any issues with inaccessible content or are unable to obtain an accessible version, or you feel the need to complain about our site and content accessibility, please contact us in the first instance via our central feedback form. 

Submit an accessibility support request

We’ll consider your request and get back to you in seven working days.  

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you’re not happy with how we respond to your complaint after following the process set out above, contact the Equality Advisory and Support Service (EASS).

Technical information about our website's accessibility

The University of Derby is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

There is no non-accessible content.

Non-compliance with the accessibility regulations

There are no known issues we are currently aware of.

Content that’s not within the scope of the accessibility regulations

There is no known content outside the scope of the accessibility regulations.

Additional accessibility considerations

The Web Content Accessibility Guidelines (WCAG) define three levels of conformance: level A, level AA and level AAA. Although our goal is WCAG 2.1 Level AA conformance, we have also applied some level AAA success criteria as follows: 

• Images of text are only used for pure decoration or where a particular presentation of text is essential to the information being conveyed 
• The purpose of each link can be identified from link text alone, except where the purpose of the link would be ambiguous to users in general

How we tested this website

This website was last tested on 27 January 2020. The test was carried out on a sample of three pages by IT Services Business Systems team. We used the Accessibility Insights for Web, testing in Google Chrome.

What we’re doing to improve accessibility

We have a rolling programme of updating content in accordance with the guidelines set out by the WCAG.

This statement was prepared on 27 January 2020. It was last updated on 27 January 2020.

Accessibility statement updates log 

Going forward, we will be logging all the changes we make to the page, including dates and what has changed.

Website accessibility information form 

As previously mentioned, please contact us in the first instance via our central feedback form.

Submit an accessibility support request