Course details

Start date

Online course date to be confirmed

Course length

2 hours (approx)

Mode of study

Self-guided online learning

Lecture/workshop days - dates/times

To be confirmed

Course description

This short course is an interactive session with lots of opportunities to share experiences and practice skills in a safe environment. Topics include emotional intelligence, conflict situations, listening, questioning, non-verbal language, assertiveness and dealing with conflict.

European Union Social Fund in Partnership with the Department for work and pensions

Fees and funding

We are pleased to highlight that this course is being delivered at a fully subsidised rate, meaning there is no cost to your organisation. Contact us on the form below to find out about ESF funding for SMEs.

How to apply

To reserve your place or for more information, please complete the short form below and we will be in contact with you.

Please note we are currently developing alternative online provision for this course. Once you have completed the application form below, we will provide further information.

Book your place or request further information

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