Updating existing bank details

Guidance for existing suppliers of the University of Derby updating their bank details.  For adding your bank details for the first time please refer to our How to add your bank account details to the Portal guide.

Step one: Log in to the Oracle Applications Cloud

If this is your first time logging in after you have registered then your username is your email address and to obtain your password please press “Forgotten Password” in order to create a password for your account. Please note: Your password must be a minimum of 14 characters and include at least one number.

Step two: Go to "Review and Update Your Bank Details"

Step three:  Select “Manage Profile” from the "Company Profiles" options in the Tasks menu

Step four: Select “Edit” from the menu at the top of the window

Step five:  Select “Yes” on the pop up box

Step six: Select the “Payments” option in the menu

Step seven: Select the “Bank Accounts” option

Step eight: Press the “+” button in the next window

Step nine: Fill in the information in each of the fields for:

• Country
• Account Number
• Bank Name – please be aware that our system links the sort code to the formal name of the bank e.g. Natwest becomes National Westminster Bank PLC
• Bank Branch (Sort Code) – please do not use any hyphens or spaces
• Currency
• Account Name

Step ten: Then Select “OK” .

Step eleven: Select the old bank account number e.g. XXXX1234 and in the next window, enter today's date in the “Inactive On” field.

Step twelve: Then Select “OK”.    

Step thirteen: Click on your new bank details to highlight it and use the tick/approval button in the menu to set it as your primary account.

Please ensure that the last four steps are completed or your update will go into pending.

Step fourteen: Double check that your Business Classification, Products and Services Categories and Tax details are also inputted.

Step fifteen: Select “Review Changes” from the menu

Step sixteen: Select “Submit” if all details are correct.

Step seventeen: Press “Done”.

Entering a bank name on the Supplier Portal

When selecting your bank, there might be multiple subsidiaries - you need to know which one you bank with. 

• For example: if you enter 'HSBC', you'll see various options; most UK current accounts are held at "HSBC UK Bank plc"
• If you hold an account with HSBC subsidiary First Direct also enter "HSBC UK Bank plc".

Some other banks may have official names that are different to the customer brand they use.

If you are not sure go to the sort codes checker site, enter your sort code, click search and note the full title/name of the bank that appears. This is most likely the official name of the bank that you will need to enter on the supplier portal.