our online Management course video transcript

Hello thank you for listening to this recorded webinar for MSc Management. My name is Yukari Iguchi. I'm the program leader for this module delivered online so I'm going to explain about this program in the next 30 to 45 minutes. So just to start with, I'm going to introduce myself as I said my name is Yukari Iguchi, I'm the academic lead for hospitality and business so I am here at the University of Derby managing some of the business programs as well as Hospitality programs that are delivered online. I am originally from Japan but I also lived in the United States just briefly and then also Switzerland for some years and then I came to the UK about 20 years ago so I have quite an international experience. I always have worked in the hospitality organizations before I converted to the academic and then because I like people and so my passion is on understanding and developing people so I'm really you know very much enjoying what I do at the University as well and because of my background and my interests my research area has been always on the internationalization of higher education which is focusing on how to help people who are from non-UK backgrounds to succeed in this UK University setting and then also managing cultural diversity mainly in Hospitality organizations and then work for skills development and then and here's a photo and brief profile of my colleague Dr Olivia Ramsbottom and she's also the program leader for this program and that's delivered on campus so when you if you decide to come to on campus in Derby and study this program and she will be your program leader, if you're studying online I'll be a program leader and then she's also teaching and some of the online module, if you study online and MSc Management and she has wealth of teaching expertise and then also professional experience and another colleague you will meet on this program is Dr Justin Okoli he's also really experienced senior lecturer in business and management teaching and his field for over 10 years and as you can see you know he's got the research interest in the area such area as crisis management, resilience, risk management and knowledge management and strategic management overall.

So that's not the only people who you will meet while you are studying on this program. There will be an extended team of the module tutors who are all experienced in the field of management education and business education. Some of us are more specialized in education while the others have you know really good and sometimes international and business management experience so you will be supported by a good profile and strong team of academics who understand business education in the UK higher education context.

So moving on to some explanation about this program itself. So this is MSc Management but it is slightly different from typical business or management programs because this is designed for kind of what we call accidental managers or aspiring managers and who did not study business or management related subjects for your first degree but you know on this program we will provide you with a high level grounding in skills and understanding of business and management field. Because you have some work experience hopefully by now and then you aspire to be a good manager you may come from different backgrounds for example fashion design or nursing or you know engineering and you did actually not study management in more like an academic and structured manner but now you're in a position you want to know more about it because you have been promoted to be for example, team leader or manager or you want to have your own business and hire more people and so if that's the situation you are in, this is the right program for you. Then on this program we would do our best to develop skills to effectively and responsibly manage to lead the team and organization. You will notice there will be lots of emphasis on the leadership and the management on this program because that's why lots of people feel challenged. You know your job and you know your organization but you know the big question is how you can actually lead a team of the people or the group of people to achieve the business goal and that's what we focus on in this program. So this is new a program we have just launched this September for the first time online and then so that means that this program has been designed pretty recently so you know we have developed this program post brexit and the post covid and so we are addressing a series of challenges of management and managers and in you know 2020s and beyond really and then we use lots of real world and the program research projects.

You can this stage in a more academic way but you also have the opportunity to do some sort of consultant type of an approach and you actually look at the real problem within your organization if you are employed at that point and then work on how to resolve that matter by looking at root cause analysis and what sort of theory can help structure those solutions.

So this is a real world management program and for non-management graduates but in the business area really and the business field and hopefully you will enjoy learning the new kind of more structured theories and models and techniques and that sort of thing to improve your professional capability, ability and performance.

So this is again a brief structure really just a module titles and what you will study.

So when you study online you are classed as part-time student because you don't come here and study 40 hours a week but you know you want to roughly probably half of it at a time so considering that we structure this program to take about two to three years and this is what we call the standard route because we recognize in the most of the online students they are currently employed and so you cannot study full-time and you cannot study full-time while you are employed full-time. It's going to be way overloaded so we kind of stretch it in a thin and long period and to have year one, two and three to complete MSc program. So the year 1 consists of three modules because we have three intakes so you know January, May and September and then depending on when you start and then you have that module no module actually have the prerequisite so you can study those modules in any order other than independent study that needs to be come to the end. So it doesn't really matter whether you start in January, May or September. And then you will start with the module that's running in that trimester. So for example if you are starting in January you will start with this year one module in the middle The changing business environment and leading strategically, and so this will be your first module and then in Summer you move on to Global Supply Chain management and then in September you do Contemporary management and leadership thinking and application and then you move on to year two starting with Risk management and then Strategic and financial performance management and Leading, managing and developing people before you move on to the dissertation period Independent study which can be more like consulting project or typical an academic dissertation.

So it will take about three years and then especially in the diploma stage you will share some of the modules with MBA students so you may find your first module other than this Global Supply Chain Management which is also the module shared with MBA and you will find some modules with smaller cohort the other modules are in a much larger cohort and then you might notice a slightly different student profile, which is good thing because you get exposed to a wider range of students and with the different skill sets and knowledge and experience.

So this is what we call the standard route so you're doing one module at a time and to complete your master's degree in three years and then this is what we call the accelerated route and which allows you to complete your master's degree in two years because you will do two modules at a time in the first year so you will do Contemporary Management and Leadership Thinking and Application and Strategic and Financial Performance Management in Autumn and then The Changing Business Environment and Risk Management in Spring which is January and the Global Supply Chain Management the Leading, Managing and Developing People in Summer and then you move on to Independent Study. And year 2 is shown in three blocks but basically this is one module and then you are allocated a supervisor and then you work closely with that person. So this is the accelerated route so overall you can finish this program in either three years or two years. We usually recommend three years and so that you can juggle.

You're a mature professional quite often and so you have this study and your job and your family and of course you have some room to breathe. So we don't really suggest you jump into the deep end and then struggle with the workload, it can be flexible so you can start with two modules because you're so confident but you can change your routes to the standard route and then you kind of move on to just one module at a time and that sort of study pattern or you can do the other way around which is more probably suggested and so you can start with just one module and after you know what to do and then you get in a good orientation of the course, the digital campus and then you can actually increase the module to two modules in the following trimester. So that's the flexibility we can give you and then there's a benefit of studying online as well. So as I said we take a trimester system starting in September, January and May and then each term or trimester consists of 10 weeks and so it's usually starting at the end of it that month so the end of September, the end of January or the end of May and then running for 10 weeks. So we are usually finishing early December and early April or early August. Each module other than the dissertation awards you 20 credits if you pass all the assessments and in the UK higher education context, 20 credit means approximately 200 hours of study time the time including doing reading and doing wider research and as well as working towards your assignments and towards the end of the trimester so this is why we only recommend you to do one module at a time because we have 10 weeks and you should be spending about 200 hours in total that means you should be really as an expectation on average study about 20 hours a week. So if you do two modules that's going to count 40 hours a week which is equivalent to full-time students which is quite a lot really and so you might feel okay at the beginning but you might just struggle. You just need to remember this is a program you know many students actually study as a full-time student so it is not like an evening course and it needs some commitment of your time and motivation which can be the most challenging and effort but again you know in exchange you get access to all the university facilities including libraries and other services I'm going to explain later and also the program team quite often organizes for example guest lectures. You also meet your peers, the other students on the program and who are actually professionals in different areas so as a university kind of business school department we have linked to all these major names and then regularly we have some sort of guest lecture and an opportunity to interact with those people and then alumni as well. So we have quite good high profile partnership which will give you more real life scenarios in the business, in our education. And then when you enroll in this program to study online and then start studying and you will see all the content. So how it works is that you will have the access to those unit materials that consists of as you can see like diagrams, texts and videos and then some interactive discussion board activities and then the one you are seeing on the top right hand side is what we call the padlet, it's a bit like online the pin board and so you can actually put your notes and or questions or you answer or your thoughts and that sort of thing and you can actually interact with each other anyway. So we don't have weekly lecture that means you are free to decide when and where to study as long as you have access to the internet or you even can actually download those unit materials so if you prefer that you download it either print it out to save it onto your tablet and you go through while you're commuting or on your lunch break and those times and but there will be some interactivities, quite often on the discussion forum and then we will also run the live sessions so before I move on to go and explain about these live sessions I would like to explain how you are going to pass the module through the assessment.

So each module has either one or two assessments which doesn't sound like a lot if you're from different type of education system but that means each assessment has quite heavy weighting so if you fail if you have only one assessment on the module and if you failed it, you fail the module so you need to put in lots of effort and you need to plan early and work towards it but to help you to do so weekly activities like discussion forum and then other exercises will help you towards completing those assessment work and we don't have any exams on this program it's going to be all coursework assignment work it's usually three to four thousand words assignment work in different formats and then when you have two assessments and as you can see the cw1 means coursework one, the first assessment is normally due halfway through the module and so quite often week five and but you know it can be as late as week eight and the coursework 2 is due soon after all the delivery period after 10 weeks has ended so it's quite often about the end of week 11 or beginning of week 12. We have quite strict policy on the missed deadlines although we have this RAC system which is request for the additional consideration and so if you are in a difficult situation for example you have been assigned to the international project and then you have to travel and then you didn't have internet access and you couldn't study for a couple of weeks then you can actually apply for the extension or if you have been ill and you know being in the hospital or you broke your wrist you know they're all unfortunate scenarios but it does happen to many of our students because we are much more professional, living in a real world and if you encounter those issues and you can apply for the extension or consideration for your grades and most of the coursework is individual but on some modules there is an element of group work as well but your assessments are going to be in a variety of forms so it's not just like an academic essay or report but you can also or you will also work on the research proposal and business plan proposal and some presentations and all those things so you will develop and you will use the range of other skills than just in simple academic writing skills which should help you to develop your professional skills as well and then as I say you will meet your peers online and you will interact with them and then we have on the business program we normally have about 50 to 75 percent of the students living in the UK and then also those who are living in the UK may not be the British so the online doesn't have any border as long as you have internet access and then you may be interacting with someone from Botswana and then another person from Brazil and you might be living in Thailand and that's always possible and that's one of the reasons why we don't do those weekly lecture because it's going to be difficult for the people in the different time zone to attend regular sessions that could be four o'clock in the morning.

So you will actually develop the professional or at least the academic network of the global locations.

And then once you complete your study and you enhance your potential and so you may be able to progress in your career so obviously you will be more confident and with your management and leadership skills and then business knowledge really and you may be also now qualified for the job that requires broader management skills and knowledge or you may actually change your mind so you know they actually enjoyed doing research and studying so I might just do the end doctorate qualification. So we also have PhD we also do deliver DBA and so you might just want to consider and then if you progress within the University of Derby whether you do on campus or even online and then you get alumni discount and then you know the system you're familiar with the academic accreditation, you know some people and so it may be a good choice although you know you can go to other institutions of course this is a recognized master's degree in the UK University and so it's recognized globally and some people actually move on to some sort of teaching and training kind of jobs and or move on to consultancy. You may even decide to you know and start up your own business having gained knowledge and more about confidence about the business and management and so this is a good opportunity to transform your future as well.

And then you will have this Cloud campus which includes everything almost that you can experience in the physical University Building other than obviously student bars and that sort of thing but you will have the access to your local and the bars and restaurants and pubs you love you know because you don't have to leave your own location so in order to maximize this opportunity to develop yourself through studying this on this program there are some hints and tips here and so what we usually or quite often advise our students is although it is flexible in terms of when and where you can study it is always good to create a space to study. It doesn't have to be just one place in your house but it can be like local cafe or anything and the idea is that you go into the routine for example you may be working in shift work so sometimes you work early or sometimes you have to work late but you can kind of create and some sort of rule by yourself to say for example on my lunch break I will look at this study materials at least for 20 minutes and or when I come home I will have a cup of coffee or quick drink but I will sit and and then complete at least one learning activity, that sort of thing and then ideally you should protect around 20 hours per week and for the reason I explained earlier it doesn't have to be 20 hours a week every single week and then that's the flexibility of online learning and not having the weekly lecture so you can actually try to complete two units in a week instead of one and then next week because you have some important business trip or you have some family commitment and or anything really and as long as you can complete those roughly 200 hours within 10 weeks and then submit the assignment and pass and then you even may not need 20 hours a week it really depends on your current existing skills knowledge and your time management skills as well and that sort of thing. But it is a strongly recommended you regularly engage so you can't just try to finish everything in the first three weeks and then just leave everything until week nine you should have a little and often and type of approach rather than chunks and in short bursts and then we will normally send you a weekly announcement message from the module tutor and then there there is a range of quite important messages sent to all the students for example about the graduation and or the end of the term or some hints and tips about how and what you need to remember when submitting the assessments, that sort of thing.

Then they will normally go to your University's email account and so you just set up on your mobile phone something to access it's part of Office 365 so it's nothing complicated and you can access it then from either the web browser or from the Outlook app.

And then as I said you should plan early and then access or engage with the learning activities little and often and regularly don't leave the assignments to the last minutes because you never know until you actually start and finish and how well you can do and you think oh I can just you know spend three hours tomorrow to write the 3000 words because I have done it before and you might just get really confused about the topic or requirements or you think you got it right but because you didn't double check with the tutor and then it might turn out you did something completely wrong. You want to avoid that sort of situation and so start early and then keep asking questions to get you there. That's what the tutor is there for. So as I said you should be interacting with your peers as well as your tutor and some other university services like library through the range of tools and so there is a list of the tools we can use to communicate with each other within this learning community. And as I said the discussion forum would be the main one because that's where most of the learning activities are placed but there is also what we call the Cafe Forum which is more for the socialization purpose and the FAQ threads which is to ask the question about the module or module assessment and this actually saves everyone's time because you may want to just email your tutor. Our email policy is to get back to you within two working days so you may have to wait for up to two days or 48 hours but if you just check on this FAQ threads there may be similar or the even same question already asked and answered by the tutor so when one person asked the question that helps everyone and then also saves tutors time because quite often we receive the same question from five different people and we have to get back to each one but using the FAQ threads really is efficient way to get the answer to your question quickly and help each other. And then email as I said is the Outlook and what we call the unimail, that's the University of Derby and email address and that's where you receive all the essential communications and then if you want to communicate about your personal or confidential matters with your tutor you should be communicating with them using emails and then maybe you can arrange the phone calls or the video chat and that sort of thing and then at least three times each term for every 10 weeks and you will have the three what we call live sessions on the module platform which is in Blackboard. And then there may be additional drop-in sessions you can just pop in there and ask the question live.

Usually those live sessions are recorded. So as I say some people can't attend those live sessions because the time zone because the work commitment because the family matters or anything and we understand that. It's not compulsory to attend although it is beneficial to attend and so for those people who can't attend they're all recorded so that you can go through it later and ask any questions after by email and then as I say you can call us and or we can arrange the virtual meeting so there's lots of ways to communicate with us so you don't have to kind of think you are just sitting there on your own and then you have to solve all the problems by yourself we are all here to help you and your peers and are there to help each other so you can help them and that they can help you as well and then in addition to your peer and your tutor you have the program leader me and then online learning advisors who gives you more admin side of advice so for example how to pay the fee or how to apply for this request for the additional consideration and then how to enrol on your next module and such and such and then there is also a department called the student service that includes student well-being. They also do a lot about mental health care so they also have the referral to the professional counselling service like remote counseling service and that sort of thing so if you suffer and with that sort of thing and then if you feel you could do with a bit of additional support and you can contact them and if you have any disability for example dyslexia or something that stops you, like mobility issues, that stops you from using keyboard or anything and then they may be able to give you some sort of specialist equipment or some sort of advice and support.

They also do financial matters and they can give you some financial advice as well so if you are feeling any sort of, other than academic matter really, any sort of difficulties outside or I don't understand the different modules and material that's for the tutors but other things I'm you know struggling a little bit about my health or mental health or finance or you know I have disability and that sort of thing, student well-being can be really helpful and obviously you have library which I'm going to explain later and we also have career office which can help you for example brushing up your CV or interview skills and that sort of thing. And as a University of Derby student you are the member of student genium and who can organize range of events on and offline and you can be the course representative to talk to university on behalf of your peer if you like. And you have obviously access to this Office 365 you actually have massive storage space of one terabyte and obviously this is available to you only when you are studying here but you don't have to worry about where to save your coursework or any sort of notes you have taken or you know something you download and then you might want to keep because it might come in handy later for your assignment and that sort of thing. And you have a 24 7 access to student portal which is digital campus and virtual learning environment and as I say we are all here to help you and this is what we call ourselves, your support network and so you are paying the fee to get all the support and so don't be shy and please contact us if you need us or even if you're not sure if we can help. You don't lose anything by just asking really. So as I mentioned we have the library and then this photo is the physical library we have at Kedleston Road main campus but you also have even bigger actually resources online and so all the reading lists for each module is available online and then you can also receive some library service we have the subject librarian who can help you to find specific resources that you are looking for and there is also a series of online sessions and materials as well and to find information or use information or brush up your academic skills like how to do the research, how to write academically and how to work in groups and that sort of thing and so please again use those resources and this is part of your fees so when everything is finished you will be invited to the award ceremony graduation ceremony in Derby. We don't have the capacity to hold all the ceremonies on campus and so we hire the local venue to hold the ceremonies but this is probably the only time quite often for you to come and visit Derby. You can also visit the campus and the meet your tutors who you've been talking with in the last three years or so or even two years and now including myself maybe. It's always nice to see people in face and then you will be sitting per program when you graduate so usually the person sitting next to you in the venue, it's the person you already know by the name because you have been interacting on the discussion forum and everything and you may be coming from South Africa and that person might be coming from Japan even and this is a really exciting day and as you can see lots of graduates travel with almost their entire family to celebrate the special day. So I do hope to meet you there when you've completed your study.

So this is the end of the explanation of this program so the next step for you is to go back to the website and check for the entry criteria to see if you are qualified almost or eligible to apply for this program. Please note that this program is for the people who didn't study business or management so it can be any other subject areas other than business or management or related really. And then you also obviously need to know how much you need to pay which is quite important but again and I've almost said expensive and it's not cheap I have to say but there is a range of payment plans so you don't have to pay all the fees up front you can pay as you go. So the information is on the website and then you can also check the deadline for the next intake application and then start date as well so please go to www.derby.ac.uk/online

So this is the end of this recorded webinar now so thank you very much for your attention and I hope you found it useful and as I say we are always here to help you even before the application so if you have any questions please email us to start with please just email udolenquiries@derby.ac.uk as shown on this page. You can call us as well and then depending on the type of the enquiry you might be directed to me and then we can start chatting. So thank you very much and I look forward to receiving your application. Thank you

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