Business Services Charter

The University of Derby is a university of and for business; an applied university, committed to using our research and knowledge, expertise and resources to inspire and develop the organisations of today and tomorrow. Using technology, we offer learning and personal development, industry-shaping research and innovation, digital networking events and seminars along with support to nurture and recruit your workforce.

This charter sets out our commitment to ensuring a professional business service for our engagement with external organisations and sets out the quality of service you can expect from us when you contact us with an enquiry.

We will endeavour to:

If at any time you feel we have not met the standards you would expect, please let us know as soon as possible so that we can instigate our Commercial Complaints Process and we can improve our service.

For further information and detail, please contact our Business Gateway team at