Job details

Department

The Registry

Responsible to

Student Money Advice & Rights Team Coordinator

Location

Kedleston Road, Derby Campus

Salary

£21,007 to £22,627 per annum

Closing date

Sunday 13 February 2022

Contract type

Permanent

Post type

Full-time

Reference

0576-21

About the role

A fantastic opportunity to join the Student Money Advice & Rights Team (SMART) within Student Wellbeing at the University of Derby. You will engage with and support students at all levels of study, colleagues from the wider University as well as external stakeholders, providing administrative support, information, advice and guidance in all areas of student funding, financial support and University Bursary schemes.  You will be working within a small, experienced and enthusiastic team who will welcome and support you in your new role. 

Principal accountabilities

  1. Deliver professional information, advice and guidance to students via e-mail, face to face and via multi-media in line with the competency framework.
  2. To administer, monitor, process and maintain all applications in conjunction with University guidelines on the assessment of funds to students through the University Bursary schemes and Discretionary Support Fund.
  3. To assist with the processing, maintenance and monitoring of the Student Loans Company (SLC) Bursary Administration Service database in accordance with guidance stipulated.
  4. Have a good understanding of the University and the student journey, to advise students and staff on University procedures, services and support effective sign posting.
  5. Work collaboratively with all areas of the University to ensure the best response to students.
  6. Contribute to the development and positive promotion of Student Services.
  7. Ensure an inclusive service with a focus on delivering excellence.
  8. To assist and support University Open Days promoting the University and giving guidance to prospective students and staff.
  9. Any other duties commensurate with the level of responsibility of the post and as required by the line manager.

Person specification

Essential Criteria

Qualifications

Experience

Skills, knowledge & abilities

Desirable Criteria

Qualifications

Experience

Skills, knowledge and abilities

Benefits

As well as competitive pay scales, we offer generous holiday entitlement. We also offer opportunities for further salary progression based on performance, and the opportunity to join a contributory pension scheme.

Find out more about pay and benefits

How to apply

You can apply by submitting an online application. Once you have signed in or registered with us you will be able to begin your application. If you are creating an account for the first time, please ensure you provide an email address that you access regularly as this will be our main means of contacting you regarding your application.

If you require any assistance, including the provision of any documentation in an alternative format, please contact the Recruitment team at recruitment@derby.ac.uk.

Please note all applications must be submitted online by Midnight GMT on the closing date of the vacancy.

Important information

Please note that unfortunately, this role will not attract sufficient points to obtain a sponsored Skilled Worker visa under the UK Visas & Immigration points based immigration system; however, applications are welcome from candidates who do not currently have the right to work in the UK, but who would be eligible to obtain a valid visa via another route..

Please consult the Home office website for further information.

Coronavirus

Our number one priority is to keep our staff, students and community safe as we continue to work through the pandemic. Upon appointment, full training will be given on the Health and Safety processes we follow.

Find out how we are ensuring the safety of our staff, students and community

Further details

Download Student Money Advice & Rights Team (SMART) Advisor job descriptionDownload Student Money Advice & Rights Team (SMART) Advisor job description

Six students walking in a line outside One Friar Gate Square, talking to each other and smiling

Why join Derby?

Challenging, interesting and constantly changing, the University of Derby is an extraordinary place to learn and an incredibly rewarding place to work.

Find out more about working at the UniversityFind out more about working at the University

We are committed to safeguarding and promoting the welfare of children and vulnerable adults and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.