Job details



Responsible to

Operations Co-ordinator


Buxton Campus


£9.50 per hour

Closing date

Sunday 29 May 2022

Contract type


Post type

Hourly paid



Please note: applicants already contracted to full-time positions within the University are not permitted to undertake additional contracted hours due to the weekly working time directive.

About the role

An exciting and flexible opportunity has arisen for individuals who are looking to be employed for casual work, with the busiest time of year being the Summer Holiday period.

The Events Service Assistant will support the Operations Coordinator at the Devonshire Dome, Buxton. You'll support the Events Management team with the setting up and breaking down of various events. You'll also support the team with delivery of effective customer service during the events.

Actual hours and days will be described in a ‘Schedule of Work’.

Principal accountabilities

  1. To maintain the catering facilities and ensuring levels of customer service are met at all time.
  2. To maintain service standards set out within the Standard Operating Practice (SOP) manuals.
  3. To deliver service that emphasizes motivation, empowerment, teamwork, and a passion for service.
  4. To always maintain the highest levels of customer service.
  5. Being proactive with any customer complaints within the operations and use reasonable recompense to resolve any advised issues.
  6. Liaise with your supervisor to ensure that standards are maintained in the catering facilities.
  7. Delivery of the operations as directed by the Operations team.
  8. Have a working knowledge and ensuring you, and others are adhering to the University’s Health & Safety policies.

Person specification

Essential Criteria


Skills, knowledge and abilities

Business requirements

Desirable Criteria



Skills, knowledge and abilities


As well as competitive pay scales, we offer generous holiday entitlement. We also offer opportunities for further salary progression based on performance, and the opportunity to join a contributory pension scheme.

Find out more about pay and benefits

How to apply

You can apply by submitting an online application. Once you have signed in or registered with us you will be able to begin your application. If you are creating an account for the first time, please ensure you provide an email address that you access regularly as this will be our main means of contacting you regarding your application.

If you require any assistance, including the provision of any documentation in an alternative format, please contact the Recruitment team at

Please note all applications must be submitted online by Midnight GMT on the closing date of the vacancy.

Important information

Please note that unfortunately, this role will not attract sufficient points to obtain a sponsored Skilled Worker visa under the UK Visas & Immigration points based immigration system; however, applications are welcome from candidates who do not currently have the right to work in the UK, but who would be eligible to obtain a valid visa via another route..

Please consult the Home office website for further information.


Our number one priority is to keep our staff, students and community safe as we continue to work through the pandemic. Upon appointment, full training will be given on the Health and Safety processes we follow.

Find out how we are ensuring the safety of our staff, students and community

Further details

Download Events Service Assistant job descriptionDownload Events Service Assistant job description

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Why join Derby?

Challenging, interesting and constantly changing, the University of Derby is an extraordinary place to learn and an incredibly rewarding place to work.

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We are committed to safeguarding and promoting the welfare of children and vulnerable adults and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.