Apprenticeship Course

Level 5 Diploma for Operational Leaders and Managers

Course details


Minimum of 2.5 years

Lecture/workshop days - dates/times

We are flexible in terms of study patterns to fit around the workplace or seasonal demand.

Course description

The level five diploma is designed for Operational or Departmental Leaders and Managers who manage teams and/or projects and are responsible for achieving operational or departmental goals and objectives as part of their organisation’s strategy.

An operations or departmental manager is responsible for providing input to strategic planning, creating and delivering operational plans, managing projects, leading and managing teams, managing change, financial and resource management, talent management, and also supporting people through coaching & mentoring.

It is applicable to professional managers from all sectors - the private, public or third sector - and all sizes of organisation.

Studying for the level five diploma means apprentices benefit from excellent teaching. Apprentices will also have access to exceptional facilities, and we have designed the apprenticeship around off-the-job training, meaning the knowledge, skills and behaviours gained, can be applied back into the work place, creating an ‘impact’ in the workplace.

This apprenticeship can also be tailored to specific industry sectors by demand.

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Who is this course for?

The course is designed for those who manage teams and/or projects and are responsible for achieving operational or departmental goals and objectives as part of their organisation’s strategy.

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Structure, certificates and assessment

The apprenticeship runs over a maximum of 24-30 months. Upon completion of the programme the University will award a Level 5 ILM Diploma. Please see a breakdown of the typical modules that form the Apprenticeship:

Level 5:

On completing the apprenticeship, each apprentice will go through an end point assessment to achieve the apprenticeship.

Off the Job training

We offer a blended approach to Off the Job training, tailoring the learning between face to face and online. An e-portfolio enables employers to track an apprentice’s progress, this captures all of the knowledge, skills and behaviours that they gain, in order to complete the apprenticeship.

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Request more information about our apprenticeship programmes

Want to talk to a member of the team about our apprenticeship programmes? Make an enquiry and a member of our team will get in contact with to provide you with more information about our apprenticeships, and how our programmes can up-skill your workforce.

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Benefits to Employers

Entry requirements

We welcome and encourage applications from apprentices of all ages, as long as they can be considered adequately prepared to succeed on the programme. If the apprentice has few or no formal qualifications, they may be able to gain entry to the apprenticeship if they have the required communication and learning skills as well as the knowledge, experience and motivation to succeed. All apprentices will be asked to provide evidence of previous qualifications, to confirm their ability to undertake the apprenticeship.

Apprentices without level 2 English and Maths will need to achieve this level prior to taking the end-point assessment.

To apply for this apprenticeship you must currently be in paid employment of at least 30 hours per week. The employer would cover the costs of the apprenticeship, through their levy, or access to non-levy funding.

Fees and funding


Cost of the apprenticeship will normally be in line with the funding band £7,000, but individual agreements will be considered depending on student numbers and involvement of employers.


Fees will be paid by your employer with government funded support or through the apprenticeship levy.

How to apply

For more information call 0800 001 5500 or email

Applications to this apprenticeship will need to be made through the employer.

Contact us

Apprenticeship Hub +44 (0)800 001 5500

If you want to find out more about studying a short course, please contact us and we will get back to you as soon as we can.

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