Logging in to University systems

When

You'll be sent an email with instructions on how to set up your password when it's time to set up your account. The email will be sent from noreply_passwordcreation@derby.ac.uk. The subject line will be: "It's time to set up your University of Derby password".

The email will be sent to the email address you supplied when you applied to us (via UCAS or through our direct application form). These emails are sent when students are ready to start their study with us. This will be in line with your start date.

So, for a September start, you will receive your information in August. If you are starting in January or March, it will be closer to when you start your studies. If you're still in the application stage, you won't receive this until you've met all your offer conditions and are ready to start with us. 

How

Use a laptop or PC

Before you start setting up your password, we would advise you to use a laptop or a PC as you may need to switch browsers (Google Chrome, Microsoft Edge or Safari).

Always use a private browser window to set up your password. This is because, if your personal email address is a Microsoft account, or you already have a O365 log in through your employment, the browser may sign you in to that account rather than your University account.

If you still prefer to use your phone, you will need to delete the website data stored on the browser. 

• Guide to deleting website data in Safari on a mobile device
• Guide to deleting website data in Google Chrome on a mobile device

Please read the information provided in the email and click on the Start button in the email to open the Password Creation Centre screens.

Missing email?

If you believe you should have received this email and can't find it in your inbox, please check your junk/SPAM folder before raising this with us. 

If you need to contact your support team about a missing email for password set-up, please use the contact details for your pathway:

• On-campus students' enquiry form
• Online students email onlinelearning@derby.ac.uk
• Buxton and Leek College students call  0800 074 0099 or email enquiries@blc.ac.uk 
• Partner institution students - find your partner institution
• Postgraduate research students call +44 (0)1332 591167 email phdadmissions@derby.ac.uk 

Multi-factor authentication (MFA) is a way to check that you, and only you, obtain access to your account. It means you use two or more methods to prove who you are. This allows you to set up a secure way to reset your password and keep your information safe.

When

As soon as you have set up your password.

How

Please follow our guide on how to set up and use multi-factor authentication (MFA).

When

When your course is opened for online enrolment. For September courses, this is around mid August. 

How

Go to UDo, choose the Students/Applicants profile and click on the Enrolment tile.

Username

Your student ID (eg 100123456).

Password

Your usual University password.

When

Once you have met all your offer conditions and have fully enrolled on your course, you'll be able to access Course Resources, our Virtual Learning Environment, to complete your induction. This gives you access to your course content.

How

Go to UDo, choose the Students/Applicants profile, use your unimail login details and click the Course Resources tile.

Username

This is your unimail email address, which is made up of your student ID and @unimail.derby.co.uk, in other words [your student ID]@unimail.derby.ac.uk.

Password

Your usual University password.

When

You can access your Unimail (student email) as soon as you have access to UDo.

You can access Microsoft 365 applications once you are confirmed as a student. 

How 

Go to UDo, choose the Student/Applicant profile and use the you unimail login details. 

Username

This is your unimail email address, which is made up of your student ID and @unimail.derby.co.uk, in other words [your student ID]@unimail.derby.ac.uk.

Password

Your usual University password.

When 

There are two timetable tiles within UDo. 

Timetable search

Use the Timetable Information tile to see a generic timetable for any course. You can see this tile before you enrol.

Personal timetable

24/48 hours after your receive a "confirmation of enrolment" email, the Timetable tile will show with your personalised timetable.

Troubleshooting

If the tiles do not change, or your timetable tile does not appear, please log out of UDo and log back in again to refresh your view. If you are using a desktop PC or Mac, please clear your cache.

How

Go to UDo, choose the Students/Applicants profile and then find your Timetable Information or Timetable tile.

Username

Your student ID (eg 100123456) or staff ID.

Password

Your usual University password.

When

When you have completed online enrolment.

How

Go to UDo and click on the Course Resources tile.

Username

Your student ID (eg 100123456). 

Password

Your usual University password.

When

Once you've completed your online enrolment and induction (via your Course Resources tile) and received confirmation of enrolment. 

How 

Go to UDo and select the Student/Applicant profile. Once your ID card is fully generated, you'll see your Library account log in when you click on the library tile.

Once you have collected your ID card from the College Centre, you can access the physical Library and collect books etc.

Username

Your student ID (eg 100123456) or staff ID.

Password

Your usual University password.