Logging in to University systems

You'll receive an email with instructions on how to set up your password when it's time to set up your account. The email will be sent from noreply_passwordcreation@derby.ac.uk. The subject line will be: "It's time to set up your University of Derby password".

The email will be sent to the email address you supplied when you applied to us (via UCAS or through our direct application form). These emails are sent when students are ready to start their study with us. This will be in line with your start date.

So, for a September start, you will receive your information in August. If you are starting in January or March, it will be closer to when you start your studies. If you're still in the application stage, you won't receive this until you've met all your offer conditions and are ready to start with us. 

How to set your password

Use a laptop or PC

Before you start setting up your password, we would advise you to use a laptop or a PC as you may need to switch browsers (Google Chrome, Microsoft Edge or Safari).

Always use a private browser window to set up your password. This is because, if your personal email address is a Microsoft account, or you already have a O365 log in through your employment, the browser may sign you in to that account rather than your University account.

If you still prefer to use your phone, you will need to delete the website data stored on the browser. 

• Guide to deleting website data in Safari on a mobile device
• Guide to deleting website data in Google Chrome on a mobile device

Read the information provided in the email and click on the Start button in the email to open the Password Creation Centre screens.

Can't find the email?

If you believe you should have received this email and can't find it in your inbox, please check your junk/SPAM folder before raising this with us. 

If you need to contact your support team about a missing email for password set-up, please use the contact details for your pathway:

• On-campus students' enquiry form
• Online students email onlinelearning@derby.ac.uk
• University of Derby - Buxton students call  0800 074 0099 or email enquiries@blc.ac.uk 
• Partner institution students - find your partner institution
• Postgraduate research students call +44 (0)1332 591167 email phdadmissions@derby.ac.uk 

Multi-factor authentication (MFA) is a way to check that you, and only you, obtain access to your account. It means you use two or more methods to prove who you are. This allows you to set up a secure way to reset your password and keep your information safe.

When to set up your MFA

As soon as you have set up your password.

How to set up MFA

Follow our guide on how to set up and use multi-factor authentication (MFA) for your University logins.

You can complete your online enrolment when it opens for your course. For September courses, this is around mid-August.

How to complete your online enrolment

• Go to UDo
• Select Profile: Current Students / Applicants
• Sign in with your:
  • Username: [StudentNumber]@unimail.derby.ac.uk
  • Password: Your University password

• Go to the Enrolment tile

Once you've met all your offer conditions and have fully enrolled on your course, you'll be able to access Blackboard Learn, our Virtual Learning Environment. This will give you access to your course content.

How to access Blackboard Learn

• Go to UDo
• Select Profile: Current Students / Applicants
• Sign in with your:
  • Username: [StudentNumber]@unimail.derby.ac.uk
  • Password: Your University password
• Go to the Blackboard Learn tile

When 

You can access your Unimail (student email) as soon as you have access to UDo.

You can access Microsoft 365 applications once you're confirmed as a student. 

How

• Go to UDo
• Select Profile: Current Students / Applicants
• Sign in with your:
  • Username: [StudentNumber]@unimail.derby.ac.uk
  • Password: your University password

• Click on the Unimail or Microsoft 365 tile:

When 

There are two Timetable tiles within UDo, which will appear at the relevant stage of your Welcome journey: 

1. Timetable Search

This tile will appear before you enrol and can be used at any time to access an overview of timetable details for all courses, modules and subject areas across all years of study. This view will include all the modules offered on your course and all the tutorial/seminar groups. 

2. Timetable

This tile gives you access to your personalised timetable and will appear 24-48 hours after you receive your 'Confirmation of Enrolment' email.

How

• Go to UDo
• Select Profile: Current Students / Applicants 
• Sign in with your:

Username: [StudentNumber]@unimail.derby.ac.uk 

Password: Usual Uni Password

• Click on the appropriate Timetable tile:

Please note: The Timetable tile may look a little different to the image above, as this will regularly update to display your next event.

Once you’ve completed your enrolment, you’re ready to start your induction in Blackboard Learn.

How to start your induction

• Go to UDo
• Select Profile: Current Students / Applicants
• Sign in with your:
  • Username: [StudentNumber]@unimail.derby.ac.uk
  • Password: Your University password
• Go to the Blackboard Learn tile

After you've completed online enrolment, induction and received your 'Confirmation of Enrolment' email, you can begin to use our library services.

How to access the Library

• Go to UDo
• Select Profile: Current Students / Applicants
• Sign in with your:
  • Username: [StudentNumber]@unimail.derby.ac.uk
  • Password: Usual Uni Password
• Go to the Library tile

Please note: When your Unicard is generated, you'll see your Library account automatically sign in when you click on the Library tile. When you collect your Unicard during the Welcome period, you'll also be able to access the physical Library and access services like borrowing books.