Staff profile

Yvonne Ebdon


Senior Lecturer in Applied Management

Yvonne Ebdon

Subject

Spa and Wellness Management

College

Centre for Contemporary Hospitality and Tourism

Campus

Buxton Campus

Email

y.ebdon@derby.ac.uk

About

With over 15 years' experience in the Hospitality and Spa Industry, I have spent the last six years providing these industries with management ready graduates as a Senior Lecturer in the Centre for Contemporary Hospitality and Management.

Prior to this, I gained six years of management experience throughout the Hospitality and Spa industry. Throughout these years I combined the cultural environments of the USA, Bermuda, the UK and the Maldives, the cultural work ethic of Asia, Indonesia, Europe, Thailand and Australasia, along with my passion for service and a fine eye for detail, into the expanding Spa industry.

Excellent leadership and team building skills, along with the experience of leading a multicultural team, has led to my passion for Spas to increase. My main focus is high operating standards and service levels with dedicated training and development of teams. I am a dynamic, results-oriented hospitality professional with an outstanding record of success in directing spa services and teams and increasing revenues.

Teaching responsibilities

I teach across the Centre with some generic business modules, however some of the more specific modules are Operations Management, Professional Development and Contemporary Issues.

Research interests

My research interests lie in two key areas: Wellness and the accessibility of this to young people, and the professional development of people wanting to get into the wider hospitality industry.

Membership of professional bodies

I sit on the board of the UK Spa Association and am a Fellow of the Higher Education Academy.

Qualifications

Recent conferences

Spa Life 2017 guest speaker: Benchmarking - How it can help your business

Beauty UK 2017 guest speaker

Experience in industry

Companies worked for include: Elite Hotels, Four Seasons Hotels and Resorts, Rocco Forte, Conrad, Hilton Worldwide, DeVere hotels.

International experience

I have worked at management level in 5 star properties in Bermuda, America and the Maldives.

In the media