Topics include:

  • Distinctions between conventional and 'Systems Thinking'
  • Why 'lean tools' fail to deliver sustainable change
  • The Toyota Production System and 'Systems Thinking'
  • Introduction of the Vanguard Method
  • System conditions as causes of inefficiency

Topics include:

  • Understanding variation in demand
  • Measuring variation - how you do it
  • Turning data into information
  • Deciding what to measure

Topics include:

  • Influencing others to challenge their thinking
  • How organisations learn
  • Intervening to solve problems

How you will be assessed

You'll be guided and supported so you're able to put together a portfolio and business case project. This forms the assessed work of the masters level award.