Course details

Start date

Please enquire for details of upcoming delivery

Course length

4 webinars, each 2 hours duration

Course description

European Union Social Fund in Partnership with the Department for work and pensions

If you are responsible for leading a team, these crucial skills will help ensure difficult situations are quickly resolved with the best possible outcome for all involved. Small business owners who may have specialist or technical skills but are now expanding their workforce and would like to enhance their people management skills, would find this course particularly useful.

The course is also ideal for those who work within a customer facing role. The skills learned will enable your front line staff to confidently navigate through any conflict or difficult situations they may face.

Learning outcomes

During the course you will learn: 

Fees and funding

We are pleased to highlight that this course is being delivered at a substantially subsidised rate. Contact us on the email address below to find out about ESF funding for SMEs.

How to apply

To book your place or for more information, please contact our Business Gateway.

E: businessgateway@derby.ac.uk
T: 0800 001 5500