Our Student Centre Customer Service Charter

Our Student Centre team is committed to putting the customer first.

Our aim is to provide you with a welcoming professional service which is accessible, accountable and responsive. So to ensure you get the high level of service you deserve we adhere to our Student Centre Customer Service Charter:

Handling your enquiries

When you phone us

When you email us

When you visit us in person

Concerns and complaints

Please help us by


We are always looking for ways to improve and enhance our service to you and we welcome any comments you would like to make so please give us your feedback by: