Collecting and Returning ILLs

You should receive your item within 6 to 10 days, however some items may take 2 to 3 weeks to arrive, so we recommend that you make your request as far in advance as possible.

Journal articles and book chapters

These are usually supplied by the British Library by Secure Electronic Delivery and will be sent directly to your email address. You will need to register for a free On Demand account with the British Library before you can access your items.

Articles or book chapters received from libraries other than the British Library will be supplied as photocopies and must be collected from the library. We will email you to let you know when your item is ready to collect.


You will receive an email when your item is ready for collection. Your books will be available to pick up from the Library counter at the collection site you selected on your request form.

The loan period is set by the lending library and items are subject to recall and fines. To take full advantage of the loan period you should collect your items as soon as possible.

Library Use Only

Sometimes libraries specify that books may not be taken away from the library. These items can only be used within the Library during staffed hours, so please plan your visit to allow for this.

Returning your Inter Library Loan

Please return books to a member of staff at a Library loans counter on or before the due date to allow us plenty of time to send them back to the lending library.

You do not have to return photocopies of journal articles and books chapters.


It may be possible to renew your inter library loan books if you need them for longer. Please email us at a few working days before the due date so that we can contact the lending library and ask them if a renewal would be possible.


Please note that overdue inter library loan items will incur fines of 50p per day.

It is important that you take care of your inter library loan as if an item is not returned for any reason you will be liable for the cost of a replacement.