What are the benefits of using Unimail?

It is part of the University's email system so you won't have to worry about your messages being blocked or treated as 'spam' and vice versa.  This means we know you've received our emails, and you can trust we've received yours.

You may have to manage a personal and a University email account, just as you'd have to manage a personal and work email address when employed.

How do I get my email address?

Once your enrollment has been confirmed, your University (UDo) account and University Office 365 email account will be created within 24-48 hours.

New Students

If you require assistance, please visit your respective . Alternatively you can contact us via:

W: itservicecentre.derby.ac.uk

T: 01332 591234

E: itservicecentre@derb.ac.uk

What should I use my Unimail account for?

You should use Unimail  for any University-related emails, such as contacting lecturers or departments.  This is also the only address that the University will email you on once it has been activated. Make sure to check it regularly to ensure you don't miss out on any important messages.

However, if you contact us with regards to a problem you are experiencing with Unimail, we may ask you to provide us with another contact address in order for us to communicate with you while we work on the issue.

How do I access Unimail?

You can access Unimail by logging into  and then clicking on the Unimail link.  You can access your email on and off site 24 hours a day using any computer or enabled mobile device.

If you are experiencing problems with Unimail, please contact the Online IT Service Centre or visit one of our  on site and our staff will be more than happy to help you.

Can I access Unimail from my mobile device?

Yes. You can either download the leaflet How to access Unimail on your mobile or you can visit your nearest on site .

Can I opt out of the Unimail service? 

Yes. You can opt out of the Unimail service by contacting the IT Service Centre.  Alternatively, a rule can be set up to forward your Unimail automatically to an address of your choice, please ask the IT Service Centre for details of how to do this.

Please note that if you choose to opt out of the Unimail service:

Want more information? 

For more information about the Unimail service, visit our Online IT Service Centre