Cash Allocation Rules Applying to Payments by Students

When making a payment to the University of Derby it is essential that you let us know what you are paying for so that we can correctly allocate your payment between your various accounts (e.g. tuition fees, accommodation, library debts etc). This is to ensure that the University is able to deal with any unpaid debts appropriately to the circumstances. All payments you make to the University of Derby will be allocated in accordance with these Cash Allocation Rules.

 

1. Identified Receipts

 

1.1 Payments identified as relating to tuition fees

Payments you identify as being for tuition will be set off against outstanding tuition fee invoices, the oldest to be cleared first.

1.2 Payments identified as relating to accommodation costs

Payments you identify as being for accommodation will be set off against outstanding accommodation invoices, the oldest to be cleared first.

1.3 Payments identified as relating to any other miscellaneous invoices

Payments you identify as being for miscellaneous receipts will be set off against outstanding miscellaneous invoices, the oldest to be cleared first.

 

2. Unidentified Receipts

 

2.1 In the event that the University receives a payment from you which cannot be identified, we will try to ascertain what that payment relates to by:

2.1.1 Writing to you at the address you have provided to your Faculty Office upon enrolment; or

2.1.2 Telephoning you on the landline or mobile telephone number you have provided to your Faculty Office upon enrolment; or

2.1.3 Emailing you on the email address you have provided to your Faculty Office upon enrolment.

2.2 If, after taking the steps in clause 2.1 we are unable to contact you or to ascertain how you intended your payment to be allocated, any unidentified receipt will be allocated strictly according to the following priority: cash allocation rules 2

2.2.1 Tuition fee invoices, oldest first until cleared in full; then

2.2.2 Accommodation invoices, oldest first until cleared in full; then

2.2.3 Miscellaneous invoices, oldest first until cleared in full.

 

3. Excess Payments

 

3.1 In the event that you make an overpayment to the University, we will try to ascertain for what the excess payment is intended by contacting you as set out in clause 2.1.

3.2 If, after taking the steps in clause 2.1 we are unable to ascertain how you intended the excess payment to be allocated, the excess payment will be allocated strictly according to the following priority:

3.2.1 Tuition fee invoices, oldest first until cleared in full; then

3.2.2 Accommodation invoices, oldest first until cleared in full; then

3.2.3 Miscellaneous invoices, oldest first until cleared in full; then

3.2.4 Refund to you.

 

4. Your Right to Object to the Application of the Cash Allocation Rules

 

You have the right to object to the allocation of any payment under these Rules. Such objection must be made in writing to the Finance Department, within 7 days of making the payment, telling us how you wish your payment to be allocated.