Achieve your full potential with a specialist online university

We specialise in delivering higher education and our objective is to empower our students to achieve their full potential through a first class educational experience supported by information, advice and guidance.  We care about our students and it is important to us that you feel welcomed into an inclusive, safe and secure environment where you can achieve excellence.

A university experience enriched with support

We recognise that studying online and at a distance comes with its own challenges and that it’s a very different experience to traditional campus based study.  Our support services have been designed to ensure that you can make the most of your time at the University of Derby Online Learning; with a wide range of support and information readily accessible.   

Student support services include:

  • Academic Team and Online Tutor

  • Online Learner Advisor

  • Student Wellbeing

  • IT Service Centre

  • eLibrary and Resource Centre

  • Study Skills Advisory Scheme

  • Skills Diagnostic Self-Assessment Tool

  • Careers and Employment Service

Academic Team and Online Tutor

At the University of Derby Online Learning, we have a large team of highly qualified academics from around the world, who are experts in their field.  They are research active and many of them have a wealth of experience in industry as well as in academia, bringing great value to our programmes.  The team also have a high level of expertise in online learning, using best practice techniques combined with online teaching methods to ensure your studies are rich and stimulating.

Your online tutor, one of our academic team, will give you academic advice and guidance to help you navigate your studies, engage in online discussions and prepare you for your assessments.  The whole programme is overseen by your Academic Lead.

Online Learner Advisors

Once enrolled onto your course, you will be assigned a dedicated Online Learner Advisor with extensive knowledge of your programme, who will be your main point of contact throughout your course. 

To help you succeed in reaching your academic goals, your Online Learner Advisor will maintain regular communication with you, offering advice and guidance for any non-academic issues such as pace of study, fees and funding, authorised breaks from study, dealing with exceptional circumstances, and much more.

Your Online Learner Advisor will also be able to assist you in making choices about further study with us, the options available to you and your eligibility.

Student Wellbeing

Achieving success in your studies is affected as much by your wellbeing as it is by your academic ability. If you are happy and confident within yourself and your environment, then you will be far more able to achieve the success that you deserve.

Our Student Wellbeing services offer support for anything that may impact on you, your academic performance or your experience as a student, from budgeting and anxiety to managing serious problems.  The counsellors are especially trained in supporting students online, no matter the issue.

For students with disabilities, learning difficulties or long-term or mental health conditions, specialist support is also available.  The student wellbeing team will assess your requirements and put Support Plans in place containing reasonable adjustments to the way you are taught or assessed.

IT Service Centre

The IT Service Centre is able to provide assistance if you are experiencing technical difficulties.  They are available 24 hours a day so no matter your time zone, IT support is just a call away.

eLibrary and Resource Centre

The University’s library is accessible to online and distance learners.  Investment has been made to make sure that your reading lists are in electronic format and that there is a wide range of online databases, digital texts and ejournals available to you. 

The team of skilled librarians are readily available to help you navigate the electronic resources and library catalogues and to source any reading materials and texts you may require.

As a UK based University of Derby student, you can also access other libraries via the SCONUL Access Scheme, which enables materials to be borrowed from higher-education libraries across the country.  Many universities, HE colleges and national libraries throughout the UK and Ireland participate in the scheme making their resources widely available.

The library runs a comprehensive schedule of Support Sessions covering a wide range of topics. These live, one hourly webinars cover topics such as study skills, using the virtual library enquiry desk and dealing with assessment anxiety.

Study Skills Advisory Scheme

Developing your study skills is an integral part of studying. It is particularly important if you are returning to study after a long break and lack confidence in this area.

There is a wide range of resources including guides, audio-visual tutorials and live webinars covering: 

  • Writing essays and reports

  • Writing a dissertation or Independent Studies

  • Citing and referencing

  • Reading and note taking

  • Research skills

  • Time management and coping with pressure

  • Reflection and personal development planning

  • And much more…

Skills Diagnostic Self-Assessment tool

To ensure you have the skills needed for online and academic study, our unique study skills diagnostic tool gives you the opportunity, at any point of your studies, to identify the skills that you are strong at and those which you may need additional help with. The tool will direct you to information and assisted support according to your needs.

Careers and Employment Service

Whether you're just starting your career or are on a well-established pathway, the Careers and Employment Service has lots to offers. Live webinars, career coaching, CV tailoring and online resources are just some of the services that are freely available to help you develop your employability skills and to plan your next career move. The Careers and Employment service is equipped to help you explore what you will need to do to enhance your career and support you in applying for roles.

As an Alumnus of the University, you will have access to the Careers and Employment Centre for up to 3 years after graduation. You can access the service online, over Skype/ Hangout, on the phone, through e-mail or in person at our Derby campus.

Find out more about the Careers and Employment Centre >