Unit 1: Understanding the general context and link of innovation and operations management

Image: Unit 1: Understanding the general context and link of innovation and operations management

  • Understanding the meaning of operations and innovations management
  • The role of operations managers in the current competitive environment
  • Recognising the importance of innovation in the management of operations
  • Types of innovation
  • Managing innovation as a process

Unit 2: The role of operations managers in building a culture of innovation and continuous improvement

Image: Unit 2: Understanding the general context and link of innovation and operations management

  • Organisational culture types - how does a culture based on innovation and continuous improvement fit within a contemporary organisation?
  • Challenges in building a culture geared towards innovation and continuous improvement
  • Recognising and developing the organisational characteristics that facilitate innovation
  • Engaging the workforce – role of individuals

Unit 3: Getting the right working approach to encourage innovation

Image: Unit 3: Understanding the general context and link of innovation and operations management

  • Formal, complex and centralised structures
  • Organisational structures and innovation
  • Managing by processes

Unit 4: New product/service design and innovation in the context of operations

Image: Unit 4: Understanding the general context and link of innovation and operations management

  • Why a good design creates a competitive advantage?
  • Stages of design – moving from concept to specification
  • How to generate and screen a concept
  • Preliminary design, evaluation and improvement
  • Prototyping and final decision
  • Protecting the innovation – Intellectual property

Unit 5: What operations managers need to know to design innovative processes?

Image: Unit 5: Understanding the general context and link of innovation and operations management

  • Process design and innovation
  • Fusioning product/service and process design (how are process and product/service design related?)
  • Considering the effect of volume and variety of products in the design of processes
  • Type of processes

Unit 6: Going beyond managing - improving existing services and processes

Image: Unit 6: Understanding the general context and link of innovation and operations management

  • Improvement and innovation in the management of operations processes
  • Improvement strategies – breakthrough (innovation) vs. continuous improvement (kaizen)
  • Triggers of innovation

You may also be interested in our online Business courses or our online Engineering courses.