You already know that studying by online distance learning is incredibly convenient, but you may still have some questions.
Below are some of our most frequently asked questions which you may find helpful.
If you still require further help or have additional questions, then call us on +44 (0) 1332 594000 or complete our online enquiry form on the Contact us page.
Our online courses are also subject to the same intense validation process which scrutinises all proposed courses, to ensure they match up to the high standard of courses that we offer at the University of Derby. Our validation processes are in place to ensure that our courses have the same level of academic rigour as any course you would study across the UK.
All of our online qualifications are worth the same in terms of their credit value as an on-campus degree. Your award will be from The University of Derby and will state the name of the course that you studied – e.g. BSc (Hons) Nursing Studies. There is no reference to the mode of study on your certificate; it is only referred to on the transcript.
As with all Higher Education Institutions in the UK, we are required to adhere to Quality Assurance processes that are set out by the UK government. The University of Derby is also subject to reviews from the Higher Education Review at regular intervals.
You will always have a point of contact to support you with both academic and non-academic issues.
From enquiry to enrolment, you will have a dedicated admissions advisor to answer any queries you may have about your course choices or the application process.
From enrolment to graduation, you will have a dedicated online learning advisor who can help you with any non-academic issues or queries that you may have.
For any queries regarding your academic studies, you will have a dedicated online tutor and programme lead. These are experts in their subject areas, who can answer any questions you may have regarding the content or assessment of your course.
Online learning involves a combination of tutor discussions, reading, research, online activities and critical thinking and reflection.
We have developed our online courses to be social and collaborative, with plenty of opportunities to network and connect. Module tutors will hold virtual classrooms and seminars for live discussion and open debate, and these will be recorded for you to revisit at a later date. We also encourage you to engage with fellow students through discussion boards, forums, wikis and blogs so you never feel like you’re studying in isolation.
Through your student portal, you can access your virtual learning environment including course resources and study materials, as well as your student email account, grades and more. You’ll also have full access to the university’s range of online services, including the library, student wellbeing and support services, careers advice and IT support.
All of your learning materials and resources are accessible via the web, be that with your PC, Mac or laptop/ notebook, or your mobile device with an internet connection.
At the end of each module you will be expected to submit an assignment.
Each 20 credit module is studied over a 10 week period (one trimester). We recommend that for each 20 credit module you allow 20 hours of study per week, or 200 hours in total across the trimester.
If you choose to study two modules per trimester then 40 hours of study per week is recommended.
Most of our courses are assessed by online coursework. There are some exceptions; some modules from the Health and Social Care and the Business and Management portfolio have online timed assessments. Psychology BSc (Hons) and Environmental Health MSc have a residential week on campus, which you will need to attend if you require a professionally accredited qualification. The residential week will form part of your assessment. The Advanced Materials and Additive Manufacturing MSc course is assessed through coursework with a range of methods such as design work, writing technical reports and exams.
The maximum registration period for our online courses is the standard course length plus two years, so you must complete your studies within this time. If you are still unsure, please email us at firstname.lastname@example.org.
The majority of our courses can be studied 100% online with no attendance at our Derby campus required.
Due to professional accreditation regulations, three of our online courses require you to attend campus. These are the BPS accredited Psychology BSc (Hons), the CIEH accredited Environmental Health MSc and the Advanced Materials and Additive Manufacturing MSc. These courses require a one week residential visit at our Kedleston Road campus in Derby, DE22 1GB. The residential weeks are a great way to meet academics and fellow students and have always proved to be very popular with our students. You only attend the residential week once throughout the whole course, they are not every trimester. If you do not wish to achieve an accredited degree or are unable to attend the residential week, you can still complete the course to achieve a non-accredited award in either BSc (Hons) Psychological Studies or MSc Environmental Health Studies.
All other courses do not require you to attend campus.
You will need to have a PC, Mac or laptop/ notebook, or your mobile device with an internet connection. At the very least you will need one of the following browsers:
- Google Chrome
- Internet Explorer
You can undertake a compatibility test with our virtual learning environment provider at:
Our virtual learning environment is tested on a number of devices and operating systems. If you would like to find out more, please visit.
Other software required:
- PDF reader files (eg Adobe Acrobat Reader)
- Microsoft Word (at least Word 2003)
- Microsoft Excel (at least Excel 2003)
- Microsoft PowerPoint (at least PowerPoint 2003)
Some courses require additional software which you can download from the internet. And our BSc (Hons) Psychology requires a specialist statistical package (SPSS for Windows) which you can obtain from the University at no additional cost when you enrol on the statistics modules.
There is no fee to apply for any of our online courses.
Once you have enrolled and paid for your course, we will send you a username and password to access your online learning resources and reading lists.
Learning materials will be uploaded by your Senior Online Tutor at the start of term.
Before you begin your application make sure you have:
- Your qualification details including grades and dates taken. You will have the opportunity to upload scanned copies of your qualification certificates/transcripts in the application. If you have no formal qualifications, you can also state this in your application to us.
- A scanned copy of your passport or other official photographic ID e.g. photo driving licence. This will help us verify your application to study with us. If you do not have any photo ID, we will accept a scanned copy of your birth certificate. International applicants must provide a copy of their passport for visa assessment purposes.
- Your work experience – this is optional for you to provide and could be in the form of a CV which you can upload into your application or you can provide the company names and addresses of your employers (maximum of 3).
- A personal statement showing your interest for the course/subject. This is a mandatory requirement and you will be able to upload it into your application. You may want to include your reasons for applying for the course, your experience in the field, how you feel you would benefit from studying and relevant information about your previous studies. You could also tell us about your non-academic experiences such as hobbies, interests, participation in any clubs, societies or voluntary work.
- A relevant reference for the course you have applied for. The reference should be in written format and supplied on company headed paper, signed and dated from either a manager, supervisor, tutor or teacher. If you need to supply two references, this usually means you need to provide one academic reference from any recent study and one employer reference.
- If you are applying as an international applicant through an agent you will need to provide the agent number in the application. Your agent will have an 11 digit ID number from the University of Derby International Office. Please contact your agent to obtain this number.