You already know that studying by online distance learning is incredibly convenient, but you may still have some questions.

Below are some of our most frequently asked questions which you may find helpful.

If you still require further help or have additional questions, then call us on +44 (0) 1332 594000 or complete our online enquiry form on the Contact us page.

Our online courses are also subject to the same intense validation process which scrutinises all proposed courses, to ensure they match up to the high standard of courses that we offer at the University of Derby. Our validation processes are in place to ensure that our courses have the same level of academic rigour as any course you would study across the UK.

All of our online qualifications are worth the same in terms of their credit value as an on-campus degree. Your award will be from The University of Derby and will state the name of the course that you studied – e.g. BSc (Hons) Nursing Studies. There is no reference to the mode of study on your certificate; it is only referred to on the transcript.

As with all Higher Education Institutions in the UK, we are required to adhere to Quality Assurance processes that are set out by the UK government. The University of Derby is also subject to reviews from the Higher Education Review at regular intervals.

You can check the course length on the online course page.

Most of our online courses have a standard and maximum length. Our courses are flexible in terms of length of study. If you require more information please email us at

You will always have a point of contact to support you with both academic and non-academic issues.

From enquiry to enrolment, you will have a dedicated admissions advisor to answer any queries you may have about your course choices or the application process.

From enrolment to graduation, you will have a dedicated online learning advisor who can help you with any non-academic issues or queries that you may have.

For any queries regarding your academic studies, you will have a dedicated online tutor and programme lead. These are experts in their subject areas, who can answer any questions you may have regarding the content or assessment of your course.

Online learning involves a combination of tutor discussions, reading, research, online activities and critical thinking and reflection.

We have developed our online courses to be social and collaborative, with plenty of opportunities to network and connect. Module tutors will hold virtual classrooms and seminars for live discussion and open debate, and these will be recorded for you to revisit at a later date. We also encourage you to engage with fellow students through discussion boards, forums, wikis and blogs so you never feel like you’re studying in isolation.

Through your student portal, you can access your virtual learning environment including course resources and study materials, as well as your student email account, grades and more. You’ll also have full access to the university’s range of online services, including the library, student wellbeing and support services, careers advice and IT support.

All of your learning materials and resources are accessible via the web, be that with your PC, Mac or laptop/ notebook, or your mobile device with an internet connection.

At the end of each module you will be expected to submit an assignment.

If you are studying an online course, you can apply for exemptions from modules based on study you've completed at other institutions – see credits for prior learning. 

Some courses have automatic exemptions based on specific qualifications, for example: MBA Global, Accounting and Finance BA (Hons) Top-Up degree. You should check your individual online course page for details of automatic exemptions.

Yes, we have a number of payment plans. These are designed to be simple and straightforward, allowing you to spread the cost of your course. For further information, please visit our payment plans webpage. 

Depending on your circumstances, you may be eligible for government funded student loans or discounts. Visit our fees and finance section for more information.

Eligibility for undergraduate and postgraduate loans is dependent upon where you live. For further information, please visit the fees and finance page on our website. The Student Finance website is also a useful source of information.

Your award will be from The University of Derby and will state the name of the course that you studied – e.g. BSc (Hons) Nursing Studies. There is no reference to the mode of study on your certificate.

Please refer to the individual entry requirements for your chosen online course. If you are still unsure whether you are eligible, we strongly advise you to submit an application with all your supporting documents and a detailed CV so we can make an assessment.

Each 20 credit module is studied over a 10 week period (one trimester). We recommend that for each 20 credit module you allow 20 hours of study per week, or 200 hours in total across the trimester.

If you choose to study two modules per trimester then 40 hours of study per week is recommended.

Most of our courses are assessed by online coursework. There are some exceptions; some modules from the Health and Social Care and the Business and Management portfolio have online timed assessments. Psychology BSc (Hons) and Environmental Health MSc have a residential week on campus, which you will need to attend if you require a professionally accredited qualification. The residential week will form part of your assessment. The Advanced Materials and Additive Manufacturing MSc course is assessed through coursework with a range of methods such as design work, writing technical reports and exams.

The maximum registration period for our online courses is the standard course length plus two years, so you must complete your studies within this time. If you are still unsure, please email us at