Buxton Lecturer Helps To Deliver Safe Olympic Games
Date posted: 22 August 2012
While most of the millions of visitors to the London 2012 Olympic Games caught at least one event this summer, a University of Derby Buxton lecturer who spent weeks in the Olympic Park didn't see a single medal win.
That was because he had a key role in the delivery of a safe and secure Games in his role as Events Management Consultant with Capita Symonds.
Throughout the summer, Eddy Grant, who lectures on the University's Masters and BA (Hons) Events Management degrees, and Diploma in Events Safety Management, at the University of Derby Corporate (UDC), used his expertise to ensure the Olympic Torch Relay and Olympic Park events passed safely and without major incident.
Throughout the Games, Eddy worked within the 'last mile' of the Olympic Park, where an estimated 9.3million people passed through on their way to or from an event.
Along with his team of Events Safety Officers, six of whom were graduates of the UDC Diploma, Eddy worked to ensure visitors' journeys into and around the park went smoothly and safely, that crowds flowed well and everyone made it in to watch their sport on time.
Eddy said: "The 'last mile' is a term used to describe the operation to deliver safe movement of ticketed spectators from designated London 2012 transport to competition venues and included existing roads, paths and thoroughfares, and the newly built shopping centre in Stratford.
"It was a challenging role given the volume of people which included shoppers, parkgoers and the workforce, and very high demand on the services available, but good planning meant that my role in day-to-day operational delivery went fairly smoothly.
"In fact, getting into and out of the park was given the second highest visitor satisfaction rate, coming just behind the sports themselves in a LOCOG customer service questionnaire."
Eddy will go on to carry out the same role during the London 2012 Paralympic Games, but says this brings very different challenges.
"During the Olympic Games many of London's residents were on holiday or were urged not to use public transport. But during the Paralympics, London will be very much back to work and everyday life. Because of this we expect 'the last mile' to be far busier," said Eddy.
After the Games, Eddy will return to Buxton to welcome new students onto their University programmes.
He added: "Working at the biggest and most high profile event this country has ever put on has been a fantastic experience for me personally but I also look forward to sharing best practice from the event with our students; using it to inform their teaching over the coming year."
For more information on the Masters or BA (Hons) Events Management degrees at the University of Derby Buxton visit www.derby.ac.uk/udb. For more information on the Diploma in Events Safety Management visit www.derby.ac.uk/corporate