Best Ever 'Satisfaction' Score for University of Derby In National Survey

Kedleston Road campus 504x257 Best Ever 'Satisfaction' Score for University of Derby In National Survey

Date posted: 27 September 2012

It's official - the University of Derby's students are more satisfied than they have ever been.

The National Student Survey (NSS) of UK universities' final-year students is an anonymous annual survey (run since 2005) asking them to rate a range of their university's qualities including teaching, lecturers' enthusiasm, library resources and many others. Students rank questions such as 'staff have made the subject interesting' from 'definitely agree' down to 'definitely disagree'.

In all 23 'core questions' in the 2012 NSS survey - published today (Thursday September 27) - the University of Derby equalled or improved on its 2011 Survey results, and received its best ever 'overall satisfaction' rating of 83% (two percentage points higher than last year).

More than two-thirds (23) of the 34 subject areas in which Derby was rated had 'overall satisfaction' scores of 80% or more.

High-scoring courses for 'overall satisfaction' included:

  • BA (Hons) History - 100% (for the third year in a row)
  • BA (Hons) Applied Social Work - 100%
  • Foundation Degree in Children's and Young People's Services - 98%
  • BSc (Hons) Sport and Exercise Science - 96%
  • HND Business and Management - 94%
  • LLB (Hons) Law degree - 94%
  • BA (Hons) Accounting and Finance - 94%
  • HND Sciences - 93%
  • BEd (Hons) Primary Education - 93%
  • BA (Hons) Education Studies - 93%
  • Advanced Diploma in Nursing Studies (Adult) - 92%
  • BA (Hons) Fashion Studies - 92%.

Derby students' response rate for the 2012 NSS survey was 70% (or 2,063 students out of a possible 2,940), which was higher than the average for all higher education institutions (67%).

Pro Vice-Chancellor Philip Plowden, who has responsibility for enhancement of learning and teaching at the University, said: "These are excellent results for the University.

"Our staff take great pride in ensuring that all our students have an outstanding experience and we are delighted that these results show such high levels of student satisfaction."

Feedback from the NSS Survey, which is carried out by Ipsos MORI on behalf of the Higher Education Funding Council for England, is used by Derby to improve the way academic courses and other aspects of the University are run. It also informs the various university league tables which appear during the year.

The NSS Survey is aimed at final-year students but Derby runs its own ongoing Feedback campaign to assess the views of other students and members of the Students' Union also sit on the University committees.

For more information on the NSS Survey see website

For further press information on the University of Derby's results please contact Sean Kirby, University Press and PR Officer, on 01332 591891 or email:

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