Job details


Student Performance and Engagement

Responsible to

Head of Student Engagement


Kedleston Road, Derby Campus


£37,815 to £40,611 per annum

Closing date

Thursday 27 January 2022

Contract type

Fixed term contract 6 months

Post type




About the role

We are seeking someone for a six month maternity cover in the role of Student Engagement and Enhancement Manager with the Student Engagement department of the University of Derby. This is a senior role within the department, where you will manage the Student Engagement and Enhancement (SE & E) Team and report to the Head of Student Engagement. You will be responsible for the day to day running of the SE & E Team, working towards the strategic goals of the department and line managing several members of staff. There are a wide range of duties that you will contribute to and oversee in the lead up to the 2022/23 academic year.

Principal accountabilities

  1. To provide strategic direction to engagement and the enhancement of the holistic student experience. Developing, implementing and evaluating the approach and influencing practice across the University to ensure students are at the heart of the University.
  2. Develop and maintain expert understanding of the University of Derby student experience; sector developments, benchmarks and best practice; and regulatory requirements. Understand the barriers and motivations to engagement and promote social mobility, equality and diversity for students and staff and sustain an inclusive environment.
  3. To inform and devise strategies and co-creation models to enhance student engagement, fostering a student first approach through evidence-based practices and championing student insight ensuring all students are heard.
  4. Recruit, lead, manage and develop the Student Engagement and Enhancement Team and facilitate across-team working to deliver priority activity. Ensure all staff flourish by using techniques and fostering behaviours to ensure all staff are working cohesively, are motivated, stretched and are using their skill set effectively.
  5. Acting as lead, co-ordinate a range of complex, high-risk engagement and enhancement activity. Activity will also include enhancement to systems, processes, and policy to enable engagement.
  6. Be accountable for achieving challenging targets relating to student engagement and enhancement and for the quality and impact of services.
  7. Lead strategic change projects sponsored by the Provost Learning and Teaching and Head of Student Engagement. Maintain a project and activity portfolio, leading key projects and overseeing multiple small-scale projects and activity managed by the team.
  8. Establish a project management approach, including evaluation tools which are appropriate to the service and change orientated nature of the activity.
  9. Manage a caseload and enhancement actions to deliver transformational change. Co-creating with departments, monitoring recommendations, recording risks to ensure accountable and sustained change to service design.
  10. Work closely with the Head of Student Engagement and Deputy Student Engagement and Enhancement Manager to ensure that feedback, insight and data is triangulated through the internal and external institutional surveys, guaranteeing impactful and sustained change directed by students.
  11. Prepare regular internal and external reports and communicate engagement activity in a variety of mediums. Gather information and data, including sensitive data and qualitative and quantitative feedback. Make appropriate use of data and benchmarking intelligence.
  12. Build professional networks internally and externally and develop expertise in student engagement, value for money, social mobility and the transformational impact of Higher Education. Establish and maintain sector knowledge and build reputation by publishing and presenting externally. Share knowledge, encourage new ideas and appropriate response to emerging external requirements.
  13. Work with the Head of Student Engagement to manage resources to deliver best value, including leading the development of the team, innovating and maximizing impact, managing budgets and making effective use of technology. Accountable for implementation of plans, achievement of targets and standards and evaluating practice.
  14. Be a proactive member of the Student Engagement Department’s senior management team, implementing the department’s philosophy and plans.
  15. Work in accordance with University policies and procedures (including Equality and Diversity and Data Management), promote social mobility, equality and diversity for students and staff and sustain an inclusive environment.

This is not a complete list of all duties and responsibilities, the post-holder may be required to undertake other duties commensurate with the level and skills/qualifications of this role.

Person specification

Essential Criteria



Skills, knowledge & abilities

Business requirements

Desirable Criteria




Skills, knowledge and abilities


As well as competitive pay scales, we offer generous holiday entitlement. We also offer opportunities for further salary progression based on performance, and the opportunity to join a contributory pension scheme.

Find out more about pay and benefits

How to apply

You can apply by submitting an online application. Once you have signed in or registered with us you will be able to begin your application. If you are creating an account for the first time, please ensure you provide an email address that you access regularly as this will be our main means of contacting you regarding your application.

If you require any assistance, including the provision of any documentation in an alternative format, please contact the Recruitment team at

Please note all applications must be submitted online by Midnight GMT on the closing date of the vacancy.

Important information

Please note that unfortunately, this role will not attract sufficient points to obtain a sponsored Skilled Worker visa under the UK Visas & Immigration points based immigration system; however, applications are welcome from candidates who do not currently have the right to work in the UK, but who would be eligible to obtain a valid visa via another route..

Please consult the Home office website for further information.


Our number one priority is to keep our staff, students and community safe as we continue to work through the pandemic. Upon appointment, full training will be given on the Health and Safety processes we follow.

Find out how we are ensuring the safety of our staff, students and community

Further details

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