Help and advice - IT Services for staff - University of Derby

Help and advice

In many cases our dedicated team will deal with your support request directly, however, where this is not possible, your support request will be passed on to colleagues in one of our third- line support teams.

We advise you to make a few basic checks before contacting the Service Centre. These checks will enable you to give us as much information as possible in order for us to help you. What to do before logging a call.

You can submit a request by using one of the following methods:

T: 01332 591234 (internal 1234)
Online: IT Service Centre 

Or you can visit our Drop-in Centre:

Room: B108 (at Kedleston Road)

Current opening times for the Service Centre, Drop-in Centre and IT/AV Help Desks