IT Service Catalogue - What We Do - University of Derby

IT Service Catalogue


ITS Services have adopted parts of the ITIL (Information Technology Infrastructure Library) framework. We currently use the Service Catalogue, Critical Incident Management, Change Management and Risk Management. We have developed these systems using Sharepoint 2013. The Service Catalogue provides the "glue" that links everything together. 

Gareth Buxton is an IT professional with almost 30 year’s experience in wide range of IT roles. He is currently a Service Management Analyst and his mission is to help colleagues improve the quality and availability of the services that they offer.

For more information about how the catalogues link together and to see suggested audiences see the diagram below 

Service Catalogue