Forgotten Your Password? - Information Technology Services - University of Derby

Forgotten Your Password?

Don't worry you can reset your password yourself.

Should you forget your password to your University IT Account simply follow the instructions below:

  1. Click HERE
  2. Type your Username into the box and click 'Next'
  3. Select 'Forgot my Password'
  4. Type in the answers to your security questions and click 'Next'
  5. Input your new password* into both boxes (ensuring they match) on the next screen and click 'Finish'
  6. Restart your browser before logging back into your account.


*Your password must meet the requirements displayed on the screen.



If you have any issues with the above, please contact the IT Service Centre on:

Tel: (01332) 59 1234 (24/7) or

Email: (please include your Username, full details of your issue and screen captures of any error messages)