Terms and Conditions - Ticket information - University of Derby

Terms and Conditions - Buxton Award Ceremony Tickets

Buxton Awards Ceremony

11th November 2017


Terms & Conditions

In these terms and conditions (“Terms”),         

• ‘you’, ‘your’ means a graduate or student of the University of Derby.

• ‘us’, ‘we’, ‘our’ means the University of Derby, a higher education institution whose principal place of business is at Kedleston Road, Derby. DE22 1GB.


Acceptance of terms

1 - Please read these Terms carefully as your registration, and / or purchase of tickets, for your awards ceremony constitutes your acceptance of these Terms.

2 - Where there is any conflict or inconsistency between these Terms and any of our other terms and conditions governing your use of the Website, these Terms shall prevail (solely to the extent necessary to resolve such conflict or inconsistency).


Registration and purchase of tickets

3 - If you wish to attend your awards ceremony you are required to register and purchase any guest and lunch tickets you require through UDo and your Student Centre in advance. The deadline for registration and ticket purchase is 12th October 2017. Any registration requests made after the ticket purchase deadline will be deferred to next ceremonies held at Buxton. Your attendance at the awards ceremony is free of charge, although you will need to pay for any guest tickets (£13 each) and or lunch tickets (£11 each). Tickets are not transferable to another student. The number of tickets available will be detailed on your invitation email.

4 - Tickets for the church service are free of charge. You need to book tickets for the church service when you register to attend the ceremony through UDo and your Student Centre. The size of the church does restrict the number of people we can accommodate within it. Tickets for the church service are issued on a first come first serve basis. Tickets are not transferable to another student.    

5 - If your award is not confirmed on UDo by 20th October 2017, you will not be eligible to attend the November ceremony and your invitation to the ceremonies will be withdrawn. You will be invited to a later ceremony. If you have purchased any guest or lunch tickets these will be refunded after the ceremonies have taken place. You will need to re-purchase tickets for a later ceremony if you wish to attend. The University does not accept any liability for any other direct or indirect expenses incurred travel, accommodation etc. without limitation.

6 - If you do not achieve the award you registered for and you exit your programme of study with a Certificate of Higher Education or a Diploma of Higher Education you will not be eligible to attend the ceremonies. Any guest and or lunch tickets you have purchased, will be refunded after the ceremonies have taken place. The University does not accept any liability for any other direct or indirect expenses incurred (travel, accommodation etc. without limitation). Your certificate will be posted to you after the ceremonies.

7. If you have an outstanding tuition fee debt you will not be invited to the ceremony. Once all outstanding tuition fees have been settled you may request an invitation to the ceremony, so long as the ticket purchase deadline of 12th October 2017 has not passed. If the ticket purchase deadline has passed you may request an invitation to a later ceremony. Your certificate will be also be withheld until all tuition fee debts have been settled.

8 - Most graduates will choose to wear academic dress, although this is not a requirement. The awards ceremony is a formal occasion and you are expected to dress appropriately. You will need to book and pay for academic dress and any photographs you require separately with Ede and Ravenscroft. www.edeandravenscroft.com/graduation-services  We strongly advise that you do not throw your mortar board. The University does not accept any liability for any injury caused to yourself or to third parties as a result of mortar boards being thrown.

9 - There is no entitlement to change to a different ceremony. In exceptional circumstances the Academic Registrar may grant a ceremony change. Please contact us at buxtongraduation@derby.ac.uk giving detailed reasons as to why you wish to attend a different ceremony. Consideration will be given to your request but cannot be guaranteed.

10 - If you are unable to attend the ceremonies you may defer your attendance at an awards ceremony by up to one year. In this case please email buxtongraduation@derby.ac.uk and we will add you to our invite list for the next ceremonies. If any tickets have been purchased these will be refunded if we receive your request before 12th October 2017. You will need to purchase tickets for the ceremony you defer to.

11 - If you studied at one of our partner colleges you may be invited to that College awards ceremony. You may only attend one ceremony. If you choose to attend the College ceremony you will not be eligible for an invitation to the University of Derby’s awards ceremonies. Even if you don’t attend your College ceremony we will not send you an invitation to our ceremonies unless you advise us by email to buxtongraduation@derby.ac.uk that you would like to attend. 

12 - If you are a disabled student and need a carer to accompany you at your awards ceremony, you will be entitled to one additional free guest ticket. If this is the case please contact us as soon as possible by email to buxtongraduation@derby.ac.uk  so that we can make appropriate arrangements.

13 - After 16th October 2017, any unsold tickets may be released for sale. These will be available online through UDo and your Student Centre.   Please note we are not anticipating having any additional tickets.

14 - You will receive confirmation of purchase by email as soon as your payment has been processed. You are advised not to make travel arrangements for you or your guests until you have ordered your tickets and received your email payment confirmation and your award has been confirmed by an Assessment Board If you do not receive the confirmation email please contact buxtongraduation@derby.ac.uk  as soon as possible.

15 - Children aged up to three years old may attend the ceremony without a ticket provided that they sit on the lap of a parent or guardian. Children over the age of 3 require a guest ticket and will count towards your ticket allocation, (detailed in your invitation email).

16 - Tickets will be posted to UK residents in late October 2017. Tickets for graduates who live overseas will not be posted. These will be available for collection from the main entrance of the Dome on the day of the ceremony. You will be required to show some identification.

17 - We do not accept any responsibility for registrations or guest ticket reservations that we do not receive for any reason, whether lost, delayed, corrupted or otherwise, and whether or not due to any technical difficulties or malfunctions.

18 - Tickets purchased on the day, subject to availability, are only available to a guest accompanied by a graduate. A graduate’s student ID card may be used in lieu of the graduates being present.


 Cancellation and refunds

19 - You may cancel your registration and any guest tickets and lunch tickets by email to buxtongraduation@derby.ac.uk  If we receive your cancellation on or before 12th October 2017 you will be eligible for a refund of any guest or lunch ticket fees paid. If tickets have been posted these must be returned within 5 days of you advising of your cancellation. Refunds will normally be processed by 20th October 2017. We recommend that tickets returned are sent by recorded delivery. We cannot accept responsibility for tickets not received. Refunds will be made to the original payment card. See also registration and purchase of tickets paragraphs 5 and 6 if your award is not confirmed by 20th October 2017.


On the day

20 - All guests and graduates must be seated at least 20 minutes before the ceremony begins. Guest seats are not allocated and seating is on a first come basis. We reserve the right to refuse entry or remove any graduate or guest where it appears to us in our sole discretion to be necessary for the good conduct of proceedings and /or the safety, health, and wellbeing of graduate, guests, or staff.


Data protection

21 - By registering for an awards ceremony you are giving your consent to us publishing your full name (as it appears in our student record system) and award title in the programme and on graduation memorabilia. If you do not wish your information to be used in this way, you must notify us by email to buxtongraduation@derby.ac.uk  on or before 16th October 2017.

22 - The awards ceremonies are live-streamed across the internet at http://www.derby.ac.uk/graduation/buxton-graduation/   and your name will be announced as you process across the stage, this is a mandatory action for every student attending the awards ceremony. Footage from the awards ceremonies will be made publically available on the University’s web site after the awards ceremony. Fair notice information will be provided in advance and on signs at the event. If you do not wish to be party to this regrettably we advise that you should consider whether it is in your best interest to attend the ceremonies.


Use of images

23 - All awards ceremonies may be photographed, filmed, and/or streamed via live webcast by us or our agents. Fair notice information will be provided in advance and on signs at the event. By registering for an awards ceremony, you are giving your consent to the recording and transmission of images (both still and moving) of you and your guests. We retain all rights in any images, which may be used for publicity purposes. Footage from awards ceremonies may be made publically available on YouTube after the awards ceremony.  Still images will be published on the University’s website and social media platforms and may be given to a third party to promote the University. If you do not wish to be party to this regrettably we advise that you should consider whether it is in your best interest to attend the ceremonies.


Force majeure

24 - If your awards ceremony cannot take place or is delayed because of circumstances beyond our reasonable control, we will not be liable for any direct or indirect losses incurred by you or your guests. Examples of such circumstances include (without limitation): war, terrorism, civil commotion; fire, flood, adverse weather, natural disaster, act of God; outbreak of communicable disease, epidemic, or pandemic; any strike or labour dispute; interruption or failure of any utility service; any law or government order, rule, regulation, or action by a government or public authority. You and your guests should ensure that you have sufficient insurance protection to cover any losses you may suffer as a result of a ceremony being cancelled or delayed.