ILL guide for students and staff - Inter Library Loans - University of Derby

ILL Guide for students and staff

What is the Inter Library Loan (ILL) Service?

The ILLs service obtains from other libraries items such as journal articles, books and conferences which are not held in any format at any of the University of Derby Libraries.

How long will an Interloan take to arrive?

Items are generally ready for collection within six working days. Sometimes they will take longer, so please allow two to three weeks for their arrival when planning your work.

You may check the progress, or Status, of your ILL requests in the MyAccount section of the Library Catalogue.

If your request details status 'Reapply' or Renew Pending', then contact

Who may use the service?

  • Staff
  • Postgraduate students (Charges may apply)
  • All undergraduate Higher Education and Foundation Degree students on year two or above of their degree course (Charges apply)

How do I request an item?

Complete a request form for each request. Please include all the details about the item you require, including your source of reference.

Before you request an item please check the Library Catalogue and, if a journal article, the E-Journals Finder. Items available through our libraries, whether in print or electronic format, may not be requested.

For Chesterfield and Leek staff and students: The online request form does not currently have Chesterfield or Leek as an option for delivery site.  To submit your request online, please complete the online form as follows:

  • Select Devonshire (Buxton) as the Library/Collection Site.
  • Add your preferred delivery site (Chesterfield or Leek) to the Additional Information field.

You will then need a Request Form.

What is SED? (Secure Electronic Delivery)

Secure Electronic Delivery or SED, is an electronic delivery option for inter library loan article requests.  The British Library will forward an email containing a link to access your request.

A separate guide is available giving further details on SED.

If a journal article is needed by a number of students, we will endeavour to get one copy only and make it available to you through the Restricted Loan collection.  If several articles from the same journal are required we will endeavour to obtain the whole journal.

How do I request a thesis?

Requests for Theses may be made at the British Library's EThOS site.

Further information about the British Library's Electronic Theses Online Service EThoS

What happens if I request an item which is 'missing from stock'?

No charge is made for items which are missing from stock. Journal articles will be retained in the Restricted Loan collection and loaned to you.

How much does an ILL cost?

An ILL costs £2.00.  The charge also applies to students with support plans.

  • The charge is non refundable.
  • Pre-pay at any of our Loans Counters before submitting an online request or pay when you submit your request card or printed pdf .  The charge is not refundable, even if the item is subsequently found to be in stock or available electronically.
  • Credit or debit card payments may be made by calling the Library Enquiry Service +44 (0)1332 591215.   
  • Undergraduates (Year 2 and 3) may receive twenty interloans per academic year.
  • For students on taught Masters courses there is no charge for the first twenty requests. Further requests may be obtained at £2.00 each.
  • There are no charges for staff or researchers.
  • The fine on overdue interloans for all readers is 50p per day.

How do I collect an item?

You will be notified by email that your request is waiting and at which site it is available for collection. 

Can I renew an Inter Library Loan?

Items on loan from the British Library are not renewable. However, if you have a support plan in place, or there are extenuating circumstances beyond your control, then we will endeavour to carry out the renewal.

Items supplied by libraries other than the British Library, may be available for renewal. Please make any renewal enquiries in person at a library loans counter or telephone to +44 (0)1332 591215.

Can an Inter Library Loan be recalled?

Occasionally an Inter Library Loan may be recalled before the end of its loan period.

Items recalled by the British Library will be subject to reduced loan periods. You will be notified if your loan has been recalled and advised of the new return date.

Is there any other information I should know?

If a wrong item is supplied or pages are missing, we will re-apply for your request at no extra charge.

In general, Inter Library Loans, regardless of format, are not posted to requesters.

Students and Staff in the Borrower Categories; External, Graduate Club, 3 week membership, Alumni, Honorary, SCONUL Access and 'visiting', are not eligible for inter library loans. If you are in one of these categories you may wish progress the enquiry at your local library or directly, by registering at the British Library

Books and other materials supplied by the Inter Library Loan Service, may not be taken out the United Kingdom.

British Library Reading Rooms

Everyone may visit the British Library, but to consult materials and use the Reading Rooms you will need to apply for a Reader Pass.  Continue at these links for further information: St Pancras Reading Rooms:  Boston Spa Reading Room: 

ILL Contacts



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