Operations / Departmental Manager (Level 5)


An operations/departmental manager is responsible for providing input to strategic planning, creating and delivering operational plans, managing projects, leading and managing teams, managing change, financial and resource management, talent management, and also supporting people through coaching & mentoring.

It is applicable to professional managers from all sectors - the private, public or third sector - and all sizes of organisation.

Studying for the Operations/Departmental Manager Apprenticeship Standard at the University of Derby means apprentices gain Gold-rated teaching (based on Teaching Excellence Framework). Apprentices will also have access to exceptional facilities, and we have designed the apprenticeship around work based learning, meaning the knowledge, skills and behaviours gained, can be applied back into the work place, creating an ‘impact’ in the workplace.

This apprenticeship can also be tailored to specific industry sectors by demand.

Who is this course for?

Middle Manager, Operations Manager, Regional Manager, Divisional Manager, Store Manager, Head of Department and a variety of specialist managers.



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