Finance & Legal

Financial and Legal

Citizens Advice Bureau
Myddelton House, 115-123 Pentonville Road, London, N1 9LZ
Tel: 020 7833 2181
Website: www.adviceguide.org.uk

Community Legal Advice
An organisation providing help and advice for the general public on a range of common legal issues.
Head Office, Legal Services Commission, 85 Grays Inn Road, London, WC1X 8TX
Tel: Helpline: 0845 345 4345
Website: www.communitylegaladvice.org.uk

Consumer Credit Counselling Service (CCCS)
A charity which assists those in financial difficulties by providing free, independent, impartial and realistic advice.
Wade House, Merrion Centre, Leeds, LS2 8NG
Tel: 0800 138 1111
Email: contactus@cccs.co.uk

Derby CAB
Citizens Advice and Law Centre: Stuart House, Green Lane, Derby, DE1 1RS
Tel: 01332 228700 (advice) 01332 295711 (reception)
Email: advice@citizensadviceandlawcentre.org

Crimestoppers
Tel: 0845 555 111

Financial Services Authority
An independent body which regulates the financial services in the UK.
25 The North Colonade, CanaryWharf, London, E14 5HS.
Tel: Consumer Helpline: 0845 606 1234: 020 7066 1000
Website: www.moneymadeclear.fsa.gov.uk/contactus.aspx

Insolvency Service
Deals with insolvency matters in England and Wales and some limited insolvency matters in Scotland.
21 Bloomsbury street, London, WC1B 3QW
Website: www.insolvency.gov.uk

Legal Services Commission
Looks after legal aid in England and Wales making sure people get the information, advice and legal help they need.
Address: 4 Abbey Orchard Street, London, SW1P 2BS
Tel: 020 7783 7000
Website: www.legalservices.gov.uk

National Debtline
Tricorn House, 51-53 Hagley Road, Edgbaston, Birmingham, B16 8TP.
Tel: National Helpline: 0808 808 4000
Website: www.nationaldebtline.co.uk

NACRO National Association for the Care and Rehabilitation of Offenders.
Park Place, 10-12, Lawn lane, London, SW8 1UD
Tel: 020 7840 7200

Office of the Parliamentary and Health Service Ombudsman
They carry out independent investigations into complaints about UK government departments and their agencies and the NHS.
MillbankTower, Millbank, London, SW1P 4QP
Tel: 020 7217 4160
Email: OPCA.Enquiries@ombudsman.gsi.gov.uk

Government Departments

Child Support Agency
PO Box 55, Brierley Hill, West Midlands, DY5 1YL
Tel: 08457 133 133
Website: www.cas.gov.uk

Children and Family Court Advisory and Support service (CAFCASS)
8th Floor, South quay Plaza 3, 189 Marsh wall, London, E14 9SH
Tel: 020 7510 7000
Website: www.cafcass.gov.uk/

Department of Transport
Great Minster House, 76 Marsham Street, London, SW1P 4DR
Tel: 020 7944 9622
Website: www.dft.gov.uk

Department of Work and Pensions
Website: www.dwp.gov.uk

Food Standards Agency
Aviation House, 125 Kingsway, London, WC2B 6NH
Tel: Helpline: 020 7276 8829
Website: www.food.gov.uk

Her Majesty's Courts Service
Customer Service Unit, Clive House, Petty France, London, SW1H 9HD
Tel: 0845 456 8770
Website: www.hmcourts-service.gov.uk

HM Revenue and Customs (HMRC)
Website: www.hmrc.gov.uk

Home Office
Enquiries for centralised Home Office responsibilities only
Direct Communications Unit, 2 Marsham street, London, SW1P 4DF
Tel: 020 7035 4848
For queries regarding the following: UK Border Agency, National Probation Service, HM Prison service, Home Office Research, Identity and Passport Service and UK Visas, please go to the appropriate section of the Home Office website: www.homeoffice.gov.uk  

National Association of Family Information Services (NAFIS)
5th Floor, City Reach, 5 Greenwich View Place, London, E14 9NN
Tel: 020 7515 9000
Website: www.familyinformationservices.org.uk

Office For Fair Access (OFFA)
www.offa.org.uk

Ofsted (Office for Standards in education, Children's Services and Skills;
RoyalExchangeBuildings, Manchester, M2 7LA
Tel: 08456 40 40 45 For Education, adult skills or local authority children's services
Other enquiries: 08456 40 40 40
Website: www.ofsted.gov.uk

Social Services
Tel: Office Hours: 01332 717777
Emergency: 01332 256066

Benefits

Benefit Enquiry Line
2nd Floor, Red Rose House, Lancaster Road, Preston, Lancashire, PR1 1HB
Tel: 0800 882 200
Website: www.direct.gov.uk/disability-money

Carer's Allowance Unit
Palatine House, Lancaster road, Preston, Lancashire. PR1 1HB
Tel: 01253 856 123
Website: www.customer-services@dwp.gsi.gov.uk

Child Benefit
PO BOX 1, Newcastle upon Tyne, NE88 1AA
Tel: 0845 302 1444:

Website: www.hmrc.gov.uk/childbenefit/index.htm

Derby Consumer Advice and Trading Standards
Tel: 01332 716282

Derby Councillors
Tel: 01332 255367

Customs, Duties and Excise
Tel: 0845 010 9000

Disability Benefits
Helpline for Disability Living Allowance and Attendance Allowance
Warbreck House, Warbreck Hill, Blackpool, Lancashire, FY2 0YE
Tel: 08457 123 456
Website: www.dwp.gov.uk/lifeevent/benefits/dcs/contact_dcs.asp

Job Centre Plus
For full details see www.jobcentreplus.gov.uk
Claim for Benefit Tel: 0800 055 6688 Textphone: 0800 023 4888.
I want to look for a job Tel: 0845 6060 234 Textphone: 0845 6055 255
I want to apply for a National Insurance Number to start work or make voluntary contributions Tel: 0845 600 0643: Textphone: 0845 6000 644

National insurance contributions
HMRC, Benton Park View, Newcastle upon Tyne, NE98 1ZZ
Tel: 0845 302 1479
Website: www.hmrc.gov.uk/nic

Office of Fair Trading
Fleetbank House, 2-6 Salisbury Square, London, EC4Y 8JX
Tel: 08457 224 499
Website: www.oft.gov.uk

Tax Credit and Child Tax Credit
Tel: 0845 300 3900
Website: www.hmrc.gov.uk/taxcredits

Self assessment
Tel :0845 900 0444

Sure Start
Department for Children, Schools and Families
First Floor, Sanctuary Buildings, Great Smith Street, London, SW1P 3BT
Tel: 0870 000 2288
Website: www.dcsf.gov.uk

Valuation Office Agency
New Court, 48 Carey street, London, WC2A 2JE
Tel: 0845 602 1507
Website: www.voa.gov.uk