Polina Baranova
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Job title: Programme Leader - full time MBA
Email: p.baranova@derby.ac.uk
Phone No: +44 (0) 1332 591192
Room: E321
Recent publications
- Baranova, Morrison, Mutton, (2010), Service Design in Higher and Further Education: a briefing paper, JISC CETIS, http://tinyurl.com/3xmsh9v.
- Baranova, P. (2010), Student Experience in Universities through service design: based on JISC (UK) funded student transition project (from application to enrolment), ICERI 2010, conference paper, Madrid, Nov 2010;
- Baranova, Morrison, Mutton, ,(2011), Enhancing student experience through service design: University of Derby approach, Perspectives: Policy and Practice in Higher Education, Oct-Nov 2011.
Baranova P., Mutton, J. (2012), Service blueprinting to improve student enrolment experience: a study of process improvements in Post-1992 University, Conference proceedings for Lean in Services and Higher Education: Transforming the Public Sector, Portsmouth University, Conference Paper (Forthcoming)
Faculty: Business, Computing and Law
School: Derby Business School
Subject Area: Business and Management
I am the programme leader for the full time MBA programme, and I am a Lecturer in Strategic Management.
Professional interests
Having worked in consultancy and logistics before my academic career, I emphasise strong links between academic research and teaching with business practices in operations and strategic management.
Working for a high profile international consultancy company, I have participated and project led a number of national and multinational consultancy projects concerned with development of MISs and business ventures for coal mines.
At the University of Derby I am responsible for leading the MBA full time programme and developing the strategic management provision at undergraduate and postgraduate level.
During 2009-10 I was an academic consultant for the JISC DERBI project funded by the Joint Information Systems Committee (JISC) as part of their Relationship Management funding stream. The project took a specific focus on the University enrolment and registration processes with application of service design and improvement methodology. In the official JISC feedback on the outcomes of the project, it states that the DERBI project is 'considered to be a flagship service design project (possibly even a flagship JISC project per se)' (May 2010).
- To learn more about the project please follow www.derby.ac.uk/experience/JISC-enrolment-project.
At present I am consulting on another successful JISC bid from the University of Derby - Student Engagement Traffic Lighting - accessible through Student Engagement Traffic Lighting (SETL) : JISC
I am a Doctoral student at the Nottingham Business School, University of Nottingham, researching strategy-making practices around the delivery of high quality student experience in the UK universities.
Research interests
- Strategic Management and Practice of Strategy
- Management of Universities and Business Schools
- Student Experience at Universities
- Service Delivery and Improvements.
Membership of professional bodies and advisory committees
- British Academy of Management (2006 to present)
- International Advisory Board for EDULEARN11
Undergraduate qualifications
- BA (Hons) , Donetsk, Ukraine
Postgraduate qualifications
- PGCE, University of Derby
- MBA, Open University
Research qualifications
- Doctoral student, University of Nottingham
