Replacement certificate, academic transcript or letter of confirmation

Current student

Letter of confirmation is an official letter confirming you're studying at the University of Derby, showing study dates and programme of study.

Current students requiring confirmation of student status or a council tax letter can request one from the Student Centre. 

Academic transcript is a breakdown of your academic performance for each year of study.

If you're a current student and can provide documentary evidence of your need for a transcript, for example a visa letter or masters application, then we can provide you with a transcript free of charge. Please email results@derby.ac.uk for further information. If you can't provide documentary evidence, this service will incur a charge. Please visit the online shop to purchase an academic transcript.

Completed your studies academic year 2011/12

What documentation will you receive?

If you've just completed your studies you'll be entitled to your certificate and either a digital HEAR (Higher Education Achievement Record), Diploma Supplement or Transcript.

When will you receive your official documentation?

You'll receive your digital HEAR, Transcript or Diploma Supplement within 2 months of receiving confirmation of your award from the assessment board.

If you're awarded January to May, we'll post your certificate out to you within 2 months of receiving confirmation of your award from the assessment board.

If you're awarded June to December and your programme is eligible to attend the awards ceremony, then you'll receive your certificate on stage at the Assembly Rooms, Derby (January 2013) or The Dome, Buxton (November 2012). If you decide not to attend your ceremony, you'll recieve your certificate by post after the ceremonies have taken place.

Please make sure you let us know you're not attending and confirm your postal address once you have received your award ceremonies invitation via email either to Derby Award Ceremony or Buxton Award Ceremony .

If the programme you are studying is not eligible to attend the award ceremony then we'll post your certificate out to your mailing address within 2 months of receiving confirmation of your award from the assessment board. 

What happens if I need my certificate early?

In exceptional circumstances we'll prioritise the issue of a certificate. We'll need documentary evidence for example job application or visa letter to support your request. Please email graduation@derby.ac.uk for further information. Please note charges apply.

Queries?

If you have any queries relating to any of the above please email graduation@derby.ac.uk

Past student (completed your studies in 2011 or earlier)

If you require confirmation of your achievements we can provide a number of documents:

Duplicate/replacement copy of your certificate

If you require a duplicate/replacement certificate, please purchase this through the online shop. If you've never received a certificate please contact graduation@derby.ac.uk prior to placing your order.

Replacement/duplicate certificates will cost £25 each and will normally be produced within 20 working days of receipt of your order. See further information below prior to ordering.

If you need your certificate urgently, we can prioritise the printing of your certificate. When you order online select the proirity printing option. Your certificate will be printed  within 3 working days of your order. There is an additional charge of £10 for this service.

Professional awards (e.g. Diploma in Acoustics and Noise Control, ACCA, CIM)

Please be aware that certain professional courses may have been studied at one of the University's campuses, but the award will have been made by an awarding body other then the University of Derby. In these circumstances requests for replacement/duplicate documentation need to be made directly to the awarding body concerned. If you require clarification you can contact our staff at graduation@derby.ac.uk prior to making an application.

Certificates for pre 1993 students

We can only produce duplicate certificates for awards ratified by ourselves. If your award was before 1993 you will need to apply directly to the ratifying body (e.g. City & Guilds, CNAA, University of Nottingham). If you require clarification you can contact our staff at graduation@derby.ac.uk prior to making an application. 

Academic transcript is a breakdown of your academic performance for each year of study.

If you require an academic transcript please purchase through the online shop. An initial transcript is £20 and any additional copies will be charged at £1 per copy if ordered at the same time. It can take up to 20 working days to produce a trancript from receipt of your order.

If your request is urgent we have the facility to scan and email your transcript. 

If you studied at the institution pre 1997 then please contact results@derby.ac.uk prior to placing your order, there will be a non-refundable additional search fee of £10.

Letter of confirmation is an official letter confirming you studied at the University of Derby, showing study dates and programme of study.

A letter of confirmation can be ordered through the online shop. It takes up to 3 working days to produce a letter of confirmation and the cost is £10, with additional copies are £1 per copy if ordered at the same time.

If you're a pre 1993 student there will be an additional non-refundable search fee of £10, please contact results@derby.ac.uk prior to placing an order.

Diploma Supplement is an A3 document that has a breakdown of your academic performance for each year of study including the programme learning outcomes.

If you have previously received a Diploma Supplement or a HEAR for a postgraduate or a masters programme, you may prefer to order a diploma supplement instead of a transcript. Diploma supplements are £20 per copy. To order please email results@derby.ac.uk

Price list for official documentation

• Certificate - £25 (Priority service is an additional £10)
• Academic transcript - £20 (additional copies are £1 per copy if ordered at the time of ordering)
• Letter of confirmation - £10 (additional copies are £1 per copy if ordered at the time of ordering)
• Diploma supplement - £20 (to order please email results@derby.ac.uk)

Courier charges

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