Contact us

We want to offer a better, more personal online distance learning experience to all of our students. Our dedicated online customer support team are here to help you with general queries and technical support.  Your online tutors will offer academic support and specific advice on coursework during your studies.

Our dedicated enquiry and customer support teams are available to help you Monday – Friday, from 8.30am to 5.30pm.

New enquiries and submitting your application

T: +44 (0)1332 593701 / +44 (0)1332 594275
E: onlinelearning@derby.ac.uk

Application, enrolment, IT and general student support

General number check?
E: onlinesupport@derby.ac.uk

e-library / InFocus

T: +44 (0)1332 591215 (24hrs answerphone)
F: +44 (0)1332 597775
E: dist.learning@derby.ac.uk

Making a payment – Finance Team

T: +44 (0)1332 591022 or +44 (0)1332 591023
E: salesledger@derby.ac.uk