Help and advice - IT Services for students - University of Derby

Help and advice

We're here to help you with any IT related issues. If you're experiencing problems contact us by phone, email, or visit one of our IT Helpdesks and speak directly to a member of staff or use our new online IT call logging system.  

You can submit a request by using one of the following methods:

Email: itservicecentre@derby.ac.uk
Tel:01332 591234 (internal 1234)
Online: IT Service Centre


Opening times for the Service Centre are:

DayOpening times
Monday 8.00am - 5.00pm
Tuesday 8.00am - 5.00pm
Wednesday 8.00am - 5.00pm
Thursday 8.00am - 5.00pm
Friday 8.00am - 5.00pm
Saturday and Sunday Closed

Or you can visit one of our IT Helpdesks

Please note that all the times given are for term-time, times may vary during other periods of the year.

Times given exclude Bank Holidays and University closure periods.

Derby Campus

Buxton and Leek Campuses

Chesterfield Campus

Kedleston Road - IT/AV Help Desk

Location: Library

DayOpening times
Monday - Thursday 8.30am - 9.00pm
Friday 8.30am - 5.00pm
Saturday 10.00am - 5.00pm
Sunday 1.00pm - 5.00pm

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Buxton

Location: Library

DayOpening times
Monday - Thursday 8.30am - 9.00pm
Friday 8.30am - 6.00pm
Saturday 10.00am - 5.00pm
Sunday 12.00pm - 4.00pm

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Leek College

Location: TL 105 Technicians Office

DayOpening times
Monday - Friday 8.30am - 4.35pm
Saturday and Sunday Closed

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Markeaton Street - IT/AV Help Desk

Location: MS207

DayOpening times
Monday - Friday 8.45am - 4.45pm
Saturday and Sunday Closed

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Britannia Mill - IT/AV Help Desk

Location: Library

DayOpening times
Monday - Friday 8.30am - 5.00pm
Saturday and Sunday Closed

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Enterprise Centre - IT/AV Help Desk

Location: Conferencing Office

DayOpening times
Monday - Friday 8.00am - 4.00pm
Saturday and Sunday Closed

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Chesterfield - IT/AV Help Desk

Location: ITDH, 1st Floor

DayOpening times
Tuesday 8.30am - 5.00pm
All other days Closed

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Derby Theatre - IT/AV Help Desk

Location: IT and Finance Office

DayOpening times
Monday - Friday 9.00am - 12.00pm
Saturday and Sunday Closed

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Head of
Department

IT Services Contact

T: 01332 59 1234 (24/7)

E: itservicecentre@derby.ac.uk