Reporting Estates issues relating to accessibility
Background
Under current equality legislation we have a duty to make reasonable adjustments and to consult with staff, students and other key stakeholders on equality and accessibility issues.
Where issues of equality or accessibility have been identified, through consultation forums or through other avenues, we have an obligation to ensure, where it is reasonable, that these issues are addressed.
It should be noted however that not all the issues identified can be resolved in the manner which may have been expected. Requests may be made that are not viable for financial or health and safety reasons.
Where requests are rejected an alternative solution may be offered or where no solution is possible a full explanation will be fed back to the originator.
Process for notification
Requests may fall in three categories:
Routine Maintenance Request
This covers anything that is broken and thus requires fixing. Estates hold the budget for this and will carry out repairs when informed about a problem.
These need to be reported to Estates via the Planon system on UDo. They can only be logged by the nominated requestor within your Department or School Admin office. Full details can be found on our Estates Staff Intranet pages.
Minor Improvements Request
Requests such as new signage, new accessible parking spaces, improvements to automatic door openings etc, that can usually be carried out whilst staff are still within the workplace would be classed as Improvement works. These will usually be chargeable to your Faculty or Department.
Minor Works Request
If the work is of a more complex nature i.e. requires a number of alterations or improvements to be carried in conjunction with each other then this work would be categorised as Minor Works. Minor works usually constitute a capital bid and are therefore managed through the Capital Bid process via Finance.
Process for reporting minor improvements and minor works requests
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