Using your communications package

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Using the internet

To connect to the internet for the first time, you'll need to collect a connection DVD from the ask4 staff or your hall office.

Using the phone in your room

If you use the phone in your room, your internal calls to other people in halls are free, but you'll need to pay for your external calls.

You can find out your room telephone number by calling 175 from your handset.

You pay for your external phone calls by buying credit from ask4 or contacting ask4. The credit on your phone is used up as you make a call in the same way as a pay as you go mobile. You can check your remaining balance by dialing 152.

If you're not available to answer your phone, your calls will go to voicemail. Dial 2500 to listen to your messages.

Having problems with your computer, phone or TV?

T: 0845 1238710 (free from the phone in your room)
Text 'help me' to 07797 80545
E: support@ask4.com

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