Introduction

Title of unit (repeated).

1. Section title Text for section 1.0 1.1 Sub-section title Text for Sub-section 1.1 1.1.1 Sub-sub-section Heading (not title) Text for Sub-sub-section 1.1.1. Guide to syntax. i.e. list of constructs and permissible tags within them. Within Section, Sub-section and Sub-sub-section may be: Paragraph, Activity, Box, Case Study, SAQ, Example, Exercise, Bulleted list, Numbered list, Unnumbered list, Table, Verse, Quote and, since V1.2, Learning Outcomes. Within Paragraph may be: InlineFigure, InlineEquation, anchor (a), bold (b), italic (i) and underline (u). Also ^superscript and _subscript Here for completeness, within FrontMatter may be: Introduction, Preface, Learning Outcomes and Imprint. V1.2 recommends omitting Imprint, but it still needs to be required. Within Imprint may be Standard, and within Standard may be GeneralInfo, Address (and AddressLine within), FirstPublished, Copyright, Rights, Edited, Typeset, Printed, ISBN and Edition. Also here for completeness, within BackMatter may be: References, Acknowledgements and Appendices. 1.2 Sub-section title text for 1.2 This is a new paragraph showing italics, bold and underline. Each new paragraph of text should have new paragraph tags. 1.3 Sub-section title text for Sub-section 1.3

2. Section title 2.1 Sub-section title eg. Image tag

Within Figure tags may be: Image, Caption, SourceReference, Description. This is an example of an Inline Equation tag, used within a Paragraph tag:

₂ Another inline equation may be included within the same paragraph:

₃ An equation appears like this:

The Equation tag is included outside the Paragraph tag. 2.2 Sub-section title eg. Lists Text for Section 2.2 Example of bulleted list: first list item second list item Example of numbered list. Available class types: decimal, lower-roman, upper-roman, lower-alpha or upper-alpha. first item second item Example of unnumbered, unbulleted list: first item second item Other tags, in alphabetical order: Example of text within AuthorComment tags Example of text within Box tags Example of text within CaseStudy tags Example of text within ComputerDisplay tags Example of text within Dialogue tags: this is the Heading tag Other tags within the Dialogue tags can include: the Paragraph tags The Remark tag The AuthorComment tag and The EditorComment tag Use of Example tags (heading) Example tags can include a range of tags: this is the Paragraph tag. Example of text within Extract tags This is the ByLine tag, always positioned before the paragraph tag. Includes Paragraph tag and can include many other tags. Usage of ITQ tages (Heading) ITQ Tag can include Timing, Qustion, MediaContent, Answer/Discussion tags. Although an InternalSection tag is included in the OU XML schema, when uploaded to OpenLearn the following message appears: "The document contains an InternalSection element. This is not supported by OpenLearn at present. Please remove the InternalSection element". Example of text within ProgramListing tags for program fragments. Only a Paragraph tag can be included here. Example of text within Quote tags (Heading) Can include a range of tags: this is the Paragraph tag. Example of text within Reading tags (Heading) Can include a range of tags: this is the Paragraph tag. Verse tag (Heading) Can include the following tags: EditorComment; AuthorComment; SubHeading; SubSubHeading; and SourceReference Example of text within StudyNote tags (Heading) Can include a range of tags: this is the Paragraph tag.

Example of text within Summary tags (Heading) Can include a range of tags: this is the Paragraph tag.

Reference 1. Can appear on individual pages and/or in the Reference section in BackMatter, at the end of the unit. References can only contain the Reference tag.

3. Section title eg. Table text for 3.0 Table 1.0: Title of Table

Column A	Column B (centred)	Column C (split into 6 categories)
		1C	2C	3C	4C	5C	6C
Row 1.A	Row 1.B	Row 1.1C	Row 1.2C	Row 1.3C	Row 1.4C	Row 1.5C	Row 1.6C
Row 2.A	Row 2.B	Row 2.1C	Row 2.2C	Row 2.3C	Row 2.4C	Row 2.5C	Row 2.6C
Row 3.A	Row 3.B	Row 3.1C	Row 3.2C	Row 3.3C	Row 3.4C	Row 3.5C	Row 3.6C
Row 4.A	Row 4.B	Row 4.1C	Row 4.2C	Row 4.3C	Row 4.4C	Row 4.5C	Row 4.6C
Row 5.A	Row 5.B	Row 5.1C	Row 5.2C	Row 5.3C	Row 5.4C	Row 5.5C	Row 5.6C
Row 6.A	Row 6.B	Row 6.1C	Row 6.2C	Row 6.3C	Row 6.4C	Row 6.5C	Row 6.6C

Source Reference Within Table tags may be: TableHead, TableBody, TableFootnote and SourceReference.

4. Section title eg. Activities Example of an activity, in this case a question Text within Timing tags is allowed in v1.2 as well as tags 'hours' and 'minutes' Question 1.1. *** This is a SubHeading *** Text of activity question Within Question and within Answer may be: Paragraph, Heading, SubHeading, Figure, Table, Extract, Bulleted list, Numbered list and Unnumbered list Exercise 1. Example of an Exercise Text explaining what the exercise involves. Figure and media content can also be included. Answer to the Exercise Answer text. Within Activity and Exercise may be : Heading, Question, Paragraph, MediaContent and either Answer or Discussion (but not both). Within Answer (when occurring in Activity and SAQ) and within Discussion may be: Figure, Table, Quote, Verse, Paragraph, Bulleted list, Numbered list and Unnumbered list. SAQ 1. Example of a Self Assessment Question (SAQ) Question Answer SAQ answer text Within SAQ tags may be: Heading, Question and Answer. Activity 1. Linking to a separate document eg. PDF Instructions for the activity. eg. Read Article 1 below. Click on the 'View document' link below to view Article 1. Activity 2. Example of a video clip. Directions eg. You should allow 20 minutes for this activity. eg. Watch the following video and take a few moments to think about what you think customer service is. You might want to write down your thoughts in a notepad or in your learning journal. The video lasts 43 seconds. Video 1 A video showing a good example of customer service in a hairdressing salon. The video file is included as a flv file and an mp4: the mp4 will be the 'high resolution' version and the flv will be the 'low resolution' version. Try and include a transcript of the video file as a PDF file for accessibility purposes - this will be the 'suportDoc' contained within the MediaContent tag. Feedback Feedback to the activity. Answer or Discussion tags can be used. Within MediaContent may be: Caption, SourceReference, Description, Transcript, Parameters and Attachments. Activity 3: Example of a Flash file (swf) Directions: eg. Play the animation to see the different ways in which you can measure customer service and customer care. Quantitative and Qualitative Data Description of file eg. An animation that show the difference between quantitative and qualitative data Feedback Feedback from animation - this could come under the Answer or the Discussion tag.

5. Section title eg. Links Links to websites: eg. POCKET website Links to sections in the same unit: Section 4 Links to other units should be avoided as material is stand-alone. At the end of the unit it is useful to point learners to further activities: Do this Now you have completed this unit, you might like to: Post a message to the unit forum Review or add to your Learning Journal Rate this unit Try this You might also like to: Find out more about the related courses ran by the University of Derby Buxton: FdA Hairdressing and Salon Management and Spa Therapies Book a FlashMeeting to talk live with other learners Create a Knowledge Map to summarise this topic