Document Delivery quick guide

Requesting an Item

  • You can request copies of book chapters and journal articles which are not held electronically in the University of Derby stock.
  • We have to comply with UK copyright law. This means we can only supply you with one chapter per book or one article per journal issue or 5% of a given work, whichever is greater.
  • To request an item please complete our online form.

Receiving your Item

  • You can choose to receive your item as either a photocopy or electronically as an SED
  • Photocopies can be posted worldwide and do not need to be returned
  • To use the SED service to will need to register with the British Library.  You will receive instructions with your SED e-mail, or alternatively please see our guide for information on how to do this.
  • Generally you should receive your item within a week. However it can take longer so please allow 2-3 weeks. 


  • Charges vary according to your level of study and allocations are per academic year.
  • Undergraduates are allowed 20 items at a cost of £2.00 each.
  • Taught Postgraduates are allowed 20 free items and then 20 items at a cost of £2.00 each. Further requests need to be cleared beforehand and will be charged at £2.00 each.
  • There are no charges for researchers.
  • If you need to pay for an item you should do this before you make a request. Please contact us to arrange a payment.


For further information about the Document Delivery Service please our Guide to Services

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