Advanced Communication Skills - Level 7 (LBR)
When can you start this module? |
Learning Beyond Registration
Learning Beyond Registration (LBR) is a vital part of developing competent, capable health service practitioners prepared to deliver a dynamic, flexible, quality, client-focused service. If you're employed by the NHS in the East Midlands then you may be eligible for fee-free access to our LBR modules and/or programmes. You'll need to supply evidence of approval from your line manager and Trust Education Lead when you apply.
About this module
This module will appeal to a wide range of healthcare professionals who wish to consider this fundamental skill in more depth.
Development of communications skills for healthcare professionals has been identified as 'a continuing process throughout (their) professional careers particularly when moving into specialist areas' (DoH, 2003).
To be able to perform at the forefront of professional practice expertise is required in a range of communications strategies, where they are often utilisated in complex, sensitive or contentious situations.
This module will provide the opportunity for you to assess your individual communication skills needs and evaluate relevant theoretical principles and your application to practice. The module will be structured around a needs analysis leading to a negotiated learning contract.
Initially a 'needs analysis' of communications skills will be undertaken. You will then be able to select three specific areas of communications for further study, for example:
- Interpersonal skills to include verbal and non-verbal communication
- Interviews and questioning techniques
- Interpersonal skills to include verbal and non-verbal communication
- Interviews and questioning techniques
- Presenting information
- Negotiation skills
- Communicating in group situations
- Cultural awareness in communications
- Health informatics.
Learning outcomes
On successful completion of this module you will be able to critically evaluate communications strategies and skills pertinent to your individual practice needs.
Which profession is this module aimed at?
All Health ProfessionalsAbout this module
- Module level: 7
- Module credits: 20
